GenVibe - Community for Pontiac Vibe Enthusiasts

dlmetzger

Actually, that is not correct. Michigan Lemon Law states it has to be 4 times for the same problem or 30 days in the first year. The 3 comes into play since you are required to give the automaker a "final chance" to repair the vehicle, thus you inform them that number 4 is their final chan...

dlmetzger

I see lemon law and I have to chime in (see "engine stalls"). I sold my vibe back to GM a month or so ago. Don't be fooled, GM will not just offer to buy it back. They will continue to have you return the car to service time and time again. You will have to get a lawyer involved, then they...

dlmetzger

As an ex-vibe owner, I have to agree with NSimkins. GM will do nothing when you file a case with customer service. Customer service actually serves the dealerships more than GM itself. None of the info you send in ever goes anywhere except for getting filed in a huge data bank never to be accessed. ...

dlmetzger

Last Note:My car from hell is now in the possesion of GM and I am rid of it. Thanks to all that tried to help with my problems. I wish you all luckwith your cars.I am outta here.

dlmetzger

As for the offer, they are paying off the car. Sort of. I am still having to pay a little, but I am out of it.As for considering another vibe. No, I won't be considering them. There are too many instances of this happening with the Matrix XRS and Toyota doesn't know how to fix it either.

dlmetzger

They made an offer to my attorney and I accepted. It hasn't been bought back yet but the wheels are in motion.

dlmetzger

No, I actually bought it from Noonan in Sterling Hts. I also heard from my attorney that Noonan refused GM when GM asked Noonan to buy it back. Customer focus????

dlmetzger

No need now. GM has agreed to buy this "thing" back. Now my wife gets the new car (non-GM) and I will driver her old car. Oh well, at least hers runs.
[Modified by dlmetzger, 5:58 AM 8/20/2002]

dlmetzger

Actually it was a Pontiac/GMC/Toyota dealership, but you are correct. The Toyota dealership didn't help either.

dlmetzger

Sorry about the confusion. I got off topic a bit. Just my frustration I guess.

dlmetzger

Well, I sort of did that at the second dealership I visited. It was a Pontiac/GMC/Toyota dealership. Red Holman to be exact. They are the ones I left it with for two weeks while I went on vacation and only put 16 miles on it to try and "reproduce" the stalling.But as far as strict "wa...

dlmetzger

Lori19,No new news as of the last week or so. I am still waiting on my lemon case. I have seen over at matrixvibe.net that this same problem is occuring in a couple of Matrix XRS cars. Appears though they are getting better service than I did. Thanks for asking.

dlmetzger

Frosty,I have given up on service until I found out more on my lemon law case.

dlmetzger

Well I live in Detroit and you can't throw a rock around here without hitting a GM dealership. I have been to one Chevy delership and three Pontiac/GMC dealerships. All of them were bad experiences except for one, and that was for an oil change. They are poorly trained. And definitely NOT customer f...

dlmetzger

I wish this was the case but it isn't. Oil changes are fairly simple. Wait until you go in with a real problem. That is were GM service DOES NOT shine.

dlmetzger

If you really want something fun to drive. Stay away from anything with an auto tranny. The slush box significantly decreases the fun factor IMHO. Although, I don't disagree in the choice of a Honda. It is going to be much more reliable vehicle than the Vibe.

dlmetzger

Actually, the 'binding aribitration' I mentioned is the same as the BBB dispute resolution program. Since I used the GM discount, I am not entitled to the 'non-binding' form of the process.

dlmetzger

vibb,Thanks for asking but I am sorry to say, no it hasn't been fixed.Pontiac Customer Service left me swinging in the wind. They informed me that GM/Pontiac's position was that I needed to continue to "work" with the service departments to get the vehicle fixed. I informed them that was u...

dlmetzger

GM will never recall this. It isn't safety related, just poor assembly/design.

dlmetzger

Welcome to the GM dealership. How can I screw you today?

dlmetzger

The exact same thing happened to me.My dealer using some ordinary bolts. He "finished" and went inside and I was getting ready to leave. I noticed that the plate was rattling around so I went back in and asked the saleperson what was up with that. He said, "yea, I noticed it was loose...

dlmetzger

BanditWS6,Funny you should mention those two dealerships. I have been to both Bob Jeanotte and Red Holman. I found Bob Jeanotte to be pretty clueless about this problem, although they did spend the time and were able to reproduce the problem once. Although they couldn't fix it. Red Holman just drove...

dlmetzger

It very well may be related to that. I have been talking with one of the Vibe program managers and he is going to get someone to take a look at that.

dlmetzger

It is turning out that I am not the only one. http://www.matrixvibe.net/forums/viewtopic.php?t=450
[Modified by dlmetzger, 7:17 AM 7/18/2002]

dlmetzger

I wish it was that easy but it isn't. I have contacted a lawyer and am looking into lemon law relief. I also posted this note over at MatrixVibe.net and there are a couple of people with Matrix XRS's that have had the same problem so it isn't necessarily isolated.So all Vibe GT/ Matrix XRS owners, a...

dlmetzger

Just thought I would give an update on this situation for anyone who is interested. After five trips to the service department at two seperate dealerships they have been unable to fix this problem. I recently almost wrecked the car because it went dead stick in a turn when it stalled thus I lost con...

dlmetzger

At the second dealership I went to, they were using the little black box but weren't able to reproduce the failure, thus no snapshot. The first dealership was able to reproduce the failure once, but I doubt they were using the box. I am betting it was a tech just driving around and it happened. I ev...

dlmetzger

I have heard complaints on this before. Mine too isn't very cold. I think it is just something you have to live with. I did report it to NUMMI on the phone survey I had last week.

dlmetzger

Not much positive progress.I took the vehicle into the other dealership last Thursday (6/13/02). They were unable to reproduce the problem on Friday so I went to pick it up. It stalled again on Saturday (6/15/02). Since that is three times in for service for the same problem, I have sent a certified...

dlmetzger

Yes and no.I got my car back a week or so ago. According to the service department, GM told them to adjust the idle speed. Well they increased it about 50% which I wasn't too happy about but I took a wait and see approach.As of Friday (6/7/02) the check engine light came on, so I took it in to the s...

dlmetzger

The GT requires high octane, I don't remember the exact minimum value but you should use Preimium.

dlmetzger

I agree with vibedriver. I have a buzzing sound in the dash up near the defrosting vent that resonates at certain rpms and road conditions. Sometimes these things go away after panels settle in, most often they don't. I feel lucky that is the only noise. You should have heard my 2001 Blazer. Creaked...

dlmetzger

Has anyone found a supplier for touch-up paint for the Vibe?

dlmetzger

I agree with you d_m_kolb but I don't think there is much I can do. This went past the service manager to Pontiac Service Department, then to the GM Tech Center. If it doesn't stall anymore there is not much I can go to them and complain about. Service departments here in the Detroit area are not wh...

dlmetzger

You might just want to buckle the seatbelt instead of disconnecting things, IMHO.Dan

dlmetzger

This is related to the problem I was/am? having with my Vibe GT stalling at idle. GM's solution was to adjust the timing and idle speed. Previously, my idle was 800 rpms now it is about 1200 rpms. I was curious what other peoples cars were set at. I am just concerned that they didn't really fix anyt...

dlmetzger

That isn't an off beat idea at all. I metioned it to them last week. I basically got a "Duh, okay". So much for ASE certified.They said they are still working on it as of late this afternoon (May 29). Supposedly, they have spoken with the Warren Tech Center and are "Trying some things...

dlmetzger

Thanks for the input. It is a GT and I have been using super (~92 octane). I would not expect it to be the gas since it has happened on two different tank fills from two different areas of town. The first two times it occured I was on my original tank from the dealer. I checked with the service depa...

dlmetzger

I thought I would give an update just in case someone else experiences this problem. I took the car in May 21, 2002 to get service to investigate the problem. The were unable to get any codes to come up and couldn't reproduce the engine stall. I picked up the car on May 22, 2002 not too happy, knowi...

dlmetzger

Then something happened between when I put mine in and now. At that time I was able to put 2002.

dlmetzger

I noticed something kind of funny while browsing the registry. Most of the entries list the purchase date as X/2003 instead of X/2002. Obviously stemming from the odd decision by GM to badge this model year as 2003.Just a humorous observation Dan

dlmetzger

Has anyone had any instances where the engine stalled/cut-out? I have had three instances... I think. Twice my wife had it stall on her and I assumed she just did the basic stop sign stall and didn't have the clutch in. Well, I had it cut out as I was turning into a parking lot. It just shut down an...

dlmetzger

Thanks vibedriver,So it is basically like standard GM security systems. My Blazer had basically what you described.Appreciate the infoDan

dlmetzger

Does anyone have any info on the factory installed security system? I was expecting some info/instructions when I picked up the car but I didn't get anything. Honestly, I don't think my dealer had a clue since these things are so new.Any help would be appreciated.Dan

dlmetzger

This is just for my own education. Why are people ordering their cars? I was able to find exactly what I wanted on the lot:Vibe GTBlack w/ Mono17" wheels6 CD changerPower PackageNow I do live in Detroit so there are more Pontiac dealers to choose from but are these cars that scarce elsewhere? I...

dlmetzger

Just a quick correction. I believe the powertrain in the Vibe/Matrix is actually produced by Yamaha.Dan

Search found 46 matches