My window just exploded....

[videoproducer]

I am sorry that I have posted twice but I thought you should know...1/2 hour ago I drove into a parking lot of a grocery store and parked used the switch to put the window up and bang!!! I am still in shock, can hardly write. Man it's like a gun shot the window exploded and I have a few cuts as well as a sliver in my finger. If I were driving on a freeway it could have been deadly. I don't know what to do. My wife just called the dealership (in Toronto) they gave her a GM # to call. We have to take the car in in the morning to see what they can do. 2003 75,000 kilometers.John

[POLO]

Sorry for you,i hope it's not to bad your cuts. It's the first time i heard something like thise.I'm curiouse to see what the dealer will say.

[joatmon]

It has happened to other people, and supposedly there is a known fix for it, but I see your post in http://forums.genvibe.com/zerothread?id=18049 so you knew that already. Some other exploding window threads arehttp://forums.genvibe.com/zerothread?id=9785http://forums.genvibe.com/zero...age=2http://forums.genvibe.com/zerothread?id=11664I hope GM takes care of you with this problem, let us know how it goes

[ColonelPanic]

Oh goodness! Has it been popping or making any noises as you have lowered or raised it lately?I say time for a recall... Toyota needs to go back to work and do some redesigning here, and GM needs to light a fire under them to get it done. This is flat out dangerous.

[Houston]

A similar thing happened years ago with my S-10 Blazer. While shutting the front door, the back window shattered into a million pieces. They told me the window must have been stressed to near the breaking point and the vibration of closing the door put it over the edge.

[djnewm]

Same thing happened to a guy that I work with. Everyone was wondering why there was glass all over the parking lot. Next day he told me.

[videoproducer]

Well I am going to see the dealer now and I will let everyone know what happened.John

[videoproducer]

So, I have to pay $100.00 to get it fixed. I am out of warranty and I knew that but this is a safety problem and should have been fixed by GM before it happened. It's either I pay or they won't fix it. It's cheaper then going to an autoglass place but I don't like the idea that someone may get hurt or even worse because of this. I know that I was in shock for at least 5 minutes after it happened what would have happened if I was on a freeway at 120k. I am not sure what esle I can do.John

[Houston]

If you have zero deductible for vandalism or whatever your insurance company calls it, you're home free. Just say it "right" when you talk to them.

[joatmon]

Are they just going to replace the glass, or replace the glass and also fix the problem that caused the glass to explode?

[artgilly]

Sorry to hear that. I hope your cuts heal ok. Plus was it the drivers side window?

[videoproducer]

Yea I thought about that but what is going to happen to my insurance premiums next time I have a real claim.

[videoproducer]

Quote, originally posted by joatmon »Are they just going to replace the glass, or replace the glass and also fix the problem that caused the glass to explode?I hoping both but what happens when my passenger windows blows out.John

[videoproducer]

Quote, originally posted by artgilly »Sorry to hear that. I hope your cuts heal ok. Plus was it the drivers side window?Thanks, small cuts but you know what if it had hit me in the eye? Yea it was the drivers side. I think anyone that goes in for service should document the checking of the windows just in case your warranty runs out and you something happens. Make sure the service advisor looks at the window and if it is making any sounds make them check the regulators.John

[ColonelPanic]

I'm glad that you weren't severely injured by the exploding window... I'm there with ya, it could have been nasty had you been out on the highway. GM should have goodwilled something like this though, if you were out of warranty. Thankfully you didn't have to pay much, but I still think they should have covered it completely. Sorry Vibers, your opinion may differ, but I'm thinking we have gone beyond the "freak incident" stage for this window exploding crap... I can't say that I've heard of this many incidents of this nature happening with other vehicles. While the numbers are still small very compared to the number of people griping about their burned out clutches, crappy paint, or water leaks - this is by far more serious, and could be life threatnening if it happened at just the right time... And obviously, ANY of these cars could have this issue, seeing they all share that same window design. So who knows who it will happen to next...This has me quite concerned about the safety of all of us... I say we start complaining to NHTSA (and whoever the similar group in Canada would be) and get a fire lit under somebody for a recall. If there is any reason to have a recall on these cars, glass sharpnel all over your body is a good enough reason as any, IMHO. I've always sensed that Toyota did a crappy job at designing these windows anyway, seeing how loose they are and how they'll just flop back and forth... Time for those guys to go back to the drawing board, IMHO.Be careful, folks.

[Houston]

Quote, originally posted by ColonelPanic »I say we start complaining to NHTSA (and whoever the similar group in Canada would be) and get a fire lit under somebody for a recall.This shattering glass happens one time with one Vibe and you expect a recall? Get real, my friend, 'cause it ain't gonna happen. This can occur with any glass under stress no matter the cause of the stress. Maybe the frame was slightly bent. Who knows? S**T happens. We gotta live with it without being crybabies.

[ColonelPanic]

Quote, originally posted by Houston »This shattering glass happens one time with one Vibe and you expect a recall? Get real, my friend, 'cause it ain't gonna happen. This can occur with any glass under stress no matter the cause of the stress. Maybe the frame was slightly bent. Who knows? S**T happens. We gotta live with it without being crybabies.I figured I would get a response such as that. At least I'm not whining that they should recall our cars because there isn't any paint left on the bumpers, which isn't a safety issue. Jesus!And no, it's NOT the first time this has happened. Sorry that I tried to look out for best interest of our fellow Vibers. Should have known better, I guess...I'll take my crybaby (removed) out of this thread now. Sorry guys.

[Kari]

Quote, originally posted by Houston »This shattering glass happens one time with one Vibe and you expect a recall? I believe there are several threads on here about the window regulator problem and what happens if the glass gets in a bind because of it, and this person is definitely not the first one to post about it on here. It's not a freak incident, there's a real problem that a lot of Vibes have that is leading to the glass shattering like this; I agree that it is a safety issue and will gladly join any GenVibe campaign to help get the NHTSA or GM's attention.

[Houston]

Quote, originally posted by Kari »I agree that it is a safety issue and will gladly join any GenVibe campaign to help get the NHTSA or GM's attention.There are threads about the window regulator and many other defects re Vibe on here, but this is the first time I've seen anything about a window unexplainably shattering. I'm more safety conscious than anyone I know and resent any implication to the contrary. Here, though, anyone is free to take it or leave it, 'cause it won't make any difference to me. I worked in GM's Quality Control for thirty-three years, worked for that company when the quality sucked and retired while they were top-notch. Anybody who says that present GM quality is inferior doesn't know what they're talking about. With styling, yes, in many cases GM still sucks; but in quality they do not.I reported above about my S-10 Blazer having a back window that shattered for no apparent reason. Nobody but me was there and I was five feet away... closed that door... tinkle, tinkle... I wondered what the hell that was. Didn't take me long to find out. It was a freak occurrence, that's all. So is this.

[scherry2]

Quote, originally posted by Houston »This shattering glass happens one time with one Vibe and you expect a recall? Get real, my friend, 'cause it ain't gonna happen. This can occur with any glass under stress no matter the cause of the stress. Maybe the frame was slightly bent. Who knows? S**T happens. We gotta live with it without being crybabies.I'll bet it scared the crap out of him though. we see the glass shatter at work quite a bit the trucks will be shipped and setting in the ship lot and it will be returned shattered door glass, it happens and if you notice it is saftey glass. nothing is perfect.

[joatmon]

I do not have power windows, so I do not think I am at risk. My understanding, from http://forums.genvibe.com/zerothread?id=18049 and other threads is that there is a known problem with the little metal piece that keeps the door from opening too far, that it can get in the way of the window mechanism somehow. A diagram would help me out a lot to understand the nature of the problem. Anyway, it may be a freak occurence of it actually causing glass breakage, or it could be a design flaw that makes it significantly more prone to occur. If there really is a TSB out on the problem, then that implies that GM knows about the problem and the consequences. I can see where having the windows explode could be a safety issue, by the nature of it the driver has at most only one hand on the wheel at the time. I do not know if the design of the affected parts is the same on Matrix, I don't remember hearing of Matrix owners with similar problems, but I haven't gone looking.A recall is bad advertising, various brand haters are quick to point out whenever a brand they dislike issues a recall, but I imagine having a safety issue and being forced by the government to issue a recall is worse. Tough call, glad it's not my job to decide. It would be good if someone could get and post the full TSB on the problem. Would be interesting to know how many have actually had glass breakage fromt he problem, I do not think counting genvibers is a good way. Could be everyone that has ever had it happen has posted on it on genvibe, could be for every one who posted about it here there are 100 others who are not genvibers who've had the problem. August 2005 marked 200,000 new Vibes sold, so there are a lot of them out there we never hear about.If anyone with the problem does post about it on the nhtsa complaints site at http://www-odi.nhtsa.dot.gov/c...plain/ be sure to mention http://forums.genvibe.com in the beginning of the summary so that other vibers will hear about us I looked on that site at current complaints, and only saw one record for exploding glass, the person was driving at the time, and was cut after stopping to remove glass frominside their shirt.As far as crybabies go, I think we are pretty reasonable, compared to some of the complaints, such as :Quote »Make : PONTIAC Model : VIBE Year : 2005 Manufacturer : GENERAL MOTORS CORP. Crash : No Fire : No Number of Injuries: 0 ODI ID Number : 10127866 Number of Deaths: 0 Date of Failure: April 19, 2005 VIN : 5Y2SL63855Z... Component: VISIBILITY:GLASS, SIDE/REAR Summary: WE BOUGHT A NEW PONTIAC VIBE IN APRIL. ON A TRIP TOCLEVELAND WE FOUND OUT IT IS NOT SAFE. THERE IS NOT ENOUGH VISIBILITY IN THE REAR BECAUSE OF A POOR DESIGN. I HAD TO AVOID 4 POTENTIAL ACCIDENTS. THE DRIVER CANNOT SEE OTHERS APPROACHING IN ATHER LANES AT HIGH SPEEDS. I COMPLAINED TO GM, BUT THEY HAVE IGNORED ME. I ALSO COMPLAINED TO YOU IN APRIL. HAS ANYTHING BEED DONE? Isn't that what test drives are for?

[jake75]

Quote, originally posted by Houston »If you have zero deductible for vandalism or whatever your insurance company calls it, you're home free. Just say it "right" when you talk to them.And we all wonder what's wrong with the moral fiber of our country when we see things like Enron, MCI etc etc etc.

[rubberman]

No surprise why would they want to help.You might buy anther car from them.....idots(GM)

[Houston]

Quote, originally posted by jake75 »And we all wonder what's wrong with the moral fiber of our country when we see things like Enron, MCI etc etc etc. It's going quite some distance to equate my wording with that attributed to the ******* bosses at Enron and MCI. Anyone who has been around as long as I have knows that a wrong word or two can cost you everything. Seems to me you're the absolutely only person I've ever run into who is totally honest all the time. I congratulate you for this. On the other hand, don't believe it for a minute. You're just like the rest of us... just playing "high and mighty," that's all.

[george]

i had this same thing happen i was only going 3o some mph though unfortunatly it was 33 degrees out lasr winter i was dring through thte city and put my drivers window down and boom just loke youres like a gun shot shattered in a million peices all the over the place i got the window fixed not through the gm garage took it to the window place they found a little clip in the bottom of the door that fell off and it was allowing it to go down offset but fixed now good luck

[videoproducer]

30 mph is still fast enough for it to be a safety hazzard. I know I was in shock for at least 5 minutes after it happened the noise and the glass everywhere I was wearing shorts and had two small cuts on my legs, I am think I was lucky nothing got near my eyes.John