How Toyota Train their sales associate

[cq358]

http://www.uotdealereducation.com/REPOS ... FBF%7D.PDF

It should be 106-108. sorry..

[tpollauf]

Very interesting LONG handbook. Didn't see anything relevant at all on either of the page 110's. Interesting though reading up about the history of Toyota and how they came to where they are today. The big 3 should have followed in there footsteps way back then instead of laughing at them. Who's laughing today

[ColonelPanic]

Lots of interesting acronyms. Sorry Toyota, but Office Space comes to mind when I hear TPS long before your Toyota Production System does.

What's the interesting part of page 110?

A little dated, NUMMI is mentioned a few times -- sad.

[cq358]

Lots of interesting acronyms. Sorry Toyota, but Office Space comes to mind when I hear TPS long before your Toyota Production System does.

What's the interesting part of page 110?

A little dated, NUMMI is mentioned a few times -- sad.

It should be 108.

I hope we all "Took A Bath" today..

[tpollauf]

It should be 108.

I hope we all "Took A Bath" today..

OK ... Now I found it I wonder if this applies to "Pontiac" dealers back when they were around? If so, the salesman who sold me my new 2009 Vibe GT was definitely saying this to himself. $14900 final sale price almost FOUR years ago today. Yep, he really took a bath then. Interesting too that he was gone the following month, as in "no longer employed" by the dealership. Maybe he took TOO many baths and was so clean that they had to get rid of him