Poll-Dealer Service Expectations-#3 Service Manuals

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MA-VIBE-FAN
Posts: 313
Joined: Wed May 15, 2002 11:04 pm

Poll-Dealer Service Expectations-#3 Service Manuals

Post by MA-VIBE-FAN »

Another poll to measure owner expectations.#3 How many copies of the serive manual are provided to dealers?
scherry2
Posts: 4073
Joined: Wed Mar 26, 2003 8:02 am

Re: Poll-Dealer Service Expectations-#3 Service Manuals (MA-VIBE-FAN)

Post by scherry2 »

the dealers are not issued any manuals. they access a GM only website that tells them how to fix each problem as they arise. IE:no heat from heater, they follow a set of directions in which they eliminate different problems untill the root problem is fixed and they stop at that point. it isn't go out and get the latest chiltons and fix it your self any more. the vibe service manual is available 3 volumes $150 each.
dmitri
Posts: 606
Joined: Fri Apr 25, 2003 9:25 am

Re: Poll-Dealer Service Expectations-#3 Service Manuals (scherry2)

Post by dmitri »

yea i wanted a chiltons manual. the gm thing is 150 each!!! rediculous...
NovaResource
Posts: 2062
Joined: Mon Jul 08, 2002 12:22 am

Re: Poll-Dealer Service Expectations-#3 Service Manuals (dmitri)

Post by NovaResource »

quote:yea i wanted a chiltons manual. the gm thing is 150 each!!! rediculousThe manual is from Helm, not GM and it's worth every penny. It's about 4 to 5 times as thick as a Chiltons manual.
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