Who got a letter about a recall (ECM???)

Discuss any problems, warranty, repair, or replacement issues you are having with your Vibe & Matrix
micbarric
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Re: (knightrace)

Post by micbarric »

Quote, originally posted by knightrace »Thanks micbarric for posting the link. You're welcome!
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lovemyraffe
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Re: (knightrace)

Post by lovemyraffe »

Quote, originally posted by knightrace »Did you check your Part Number and Lot Number from the previous posting? I printed that sheet out and wrote my Part Number and Lot Number on it. According to the sheet my ECM needed replacement. I took that sheet along with my recall notice to the dealer this morning and asked if they would order the ECM so that it will be in stock for my appointment on Monday, February 21, 2011. Suprisingly, they did it for me. I was impressed. Funny thing was the parts guy made a comment about the sheet... "Where did you get that? I need to make a copy of that!" http://img832.imageshack.us/img832/1082/ecm.pdf Thanks micbarric for posting the link. I missed that link. Thanks to both you and micbarric for giving that to us. I checked and mine, 89661-01131 needs a new brain. Maybe I will be able to convince them to order the part and have it available when I drop it off.
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wizardai
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Post by wizardai »

This is an interesting thread! For a while I've been telling my gf that her car is not quite right because of how/when it stalls. So after some research, different models had a recall but not the vibe. So I found out some numbers can called, eventually ended up at the right place and filed a complaint because the problems were similar. A few weeks later (like 2-3) we get a letter saying that they have a recall for the vibe now for the PCM/ECM. BUT, once we called the # they said to wait for another letter to tell us where to go. It's been a while (several months now) and nothing. Have you guys gotten your unit changed out yet?
06pvibe
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Post by 06pvibe »

We got our letter of recall today... the official one, but as you say wizardai, it's been several months since we got the notice of recall letter.Funny thing is, we have not experienced any of the problems described, and do not even own a Vibe w/an automatic trans. I'm wondering if having the production numbers checked that they will simply send us home w/nothing new?
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wizardai
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Post by wizardai »

Cant say what'll happen with you, or with us... I had my gf call because everything is in her name right, so they set up an appointment for tomorrow lol The phone rep said something that the normal places can't do the recall, something about parts or something. But that they're sending us to a new location that will handle recalls and to let them know how everything goes to know if they'll continue using them. Sounds weird I know. So tomorrow at 8 AM I'll be there and see what they say.But they didn't say which recalls they're going to handle... the GM dealer said that ours will be the first vibe they do, so they want the car all day. That doesn't make me feel confident. But I'm sure its the ECM/PCM and probably the accelerator/floor mat fixes.Will update once I know what's going on!
knightrace
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Re: (wizardai)

Post by knightrace »

Quote, originally posted by wizardai »Have you guys gotten your unit changed out yet?Appointment scheduled for Monday, 2/21/2011. Will see how it goes.The safety recall number is 10282.The letter states that it will take 15 minutes for the inspection and an additional 25 minutes if PCM requires replacement.
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wizardai
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Re: (knightrace)

Post by wizardai »

That's why I wonder why they said all day at first. They're telling you 15 mins for inspection and 25 for replacement! We'll see what happens but I'll be unhappy if the car spends all day in the shop.And BTW, after I called to report the stalling and rough idling, we only got 1 letter with a promise of a 2nd letter with more info. We never got that 2nd letter, and after catching up on the forum today we called to see what was up. Thus our appointment tomorrow.
NibCrom
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Post by NibCrom »

Got mine replaced. The process was painless. Car doesn't seem any different so far.
lovemyraffe
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Post by lovemyraffe »

I called in to get an appointment this morning. I asked them to order the part in since mine needs to be replaced. They were reluctant at first, but I gave them the numbers needed and they ordered the part and will call me when it comes in.
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06pvibe
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Re: (lovemyraffe)

Post by 06pvibe »

Quote, originally posted by lovemyraffe »I called in to get an appointment this morning. I asked them to order the part in since mine needs to be replaced. They were reluctant at first, but I gave them the numbers needed and they ordered the part and will call me when it comes in.I just checked the numbers on ours tonight using the pdf sheet posted here. Ours is on the list to be replaced too. I was hoping......Oh well, gotta' find a dealer to call and hope they will order the PCM ahead of time.I can't believe they say it takes 15 mins to check the numbers. I did it myself, by myself using a mirror and it took no time at all. No more than a couple of minutes. And that includes time to read the numbers backwards and write them down.NibCrom, how long did it take the dealer to replace yours? Did you wait for the car or drop it off?
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knightrace
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Re: (06pvibe)

Post by knightrace »

Well, dropped the car off at 7:00am this morning expecting a 40 minute job (per the letter)....WRONG... it's 11:00 and I finally made it to work. Car is still at dealer. They put me in a rental. I am soooo ticked!! They claim its an hour and a half job. I guess I should have asked, but they should have told me an expected wait time but they didn't until I started throwing a fit. The dealer claims they have to download the program and GM's website is down. WTH? I don't know much about this, however, I thought they could just plug it in.
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NibCrom
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Re: (06pvibe)

Post by NibCrom »

Quote, originally posted by 06pvibe »NibCrom, how long did it take the dealer to replace yours? Did you wait for the car or drop it off?I dropped it off at around 5 p.m. on a Thursday, I asked that it be ready by 5 p.m. on Friday (the service center closed at 7 p.m.). Got a call the next morning at 8 a.m. telling me that it was ready. So it must be a fairly easy replacement. I guess it depends on how many replacements they've done before, and of course the competency and schedule of the mechanics. I didn't ask how many they had replaced before mine.It was Mike Juneau in Brookfield, WI. Never been there before, but I would take my Vibe back there for fixings that I don't want to tackle myself. They were nice and professional. No snobbery or stealership mentality.
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Re: (NibCrom)

Post by neebishis »

I've got to say I'm very happy with how this process went. Last week I called Fox Buick GMC in Grand Rapids Mi and asked them if they could order the parts if I gave them my numbers. They said I needed to come in for them to scan all 3 computers and determine which, if any, needed replacing. So, last Thursday I went in at 8am....was out shortly after 8:30 and was told they had to order 1 replacement....they would call when it came in. Monday they called and said the part was in.....I went in 8 am this morning and again was out shortly after 8:30. I was treated very well, and I can't think of anything they could have done better. My Vibe runs flawlessly...just like it did before I brought it in. I was surprised that they retained my settings....like disarmed door locks and disarmed seat belt reminder. By the way...my Vibe has 155,000 miles on it.Thanks Fox BuickKen
wizardai
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Post by wizardai »

I don't remember what I last updated with, but I am now waiting for tomorrow for a Cadillac dealer to install the part for me lol. I will say how that goes!
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Re: (neebishis)

Post by lovemyraffe »

Quote, originally posted by neebishis »I've got to say I'm very happy with how this process went. Last week I called Fox Buick GMC in Grand Rapids Mi and asked them if they could order the parts if I gave them my numbers. They said I needed to come in for them to scan all 3 computers and determine which, if any, needed replacing. So, last Thursday I went in at 8am....was out shortly after 8:30 and was told they had to order 1 replacement....they would call when it came in. Monday they called and said the part was in.....I went in 8 am this morning and again was out shortly after 8:30. I was treated very well, and I can't think of anything they could have done better. My Vibe runs flawlessly...just like it did before I brought it in. I was surprised that they retained my settings....like disarmed door locks and disarmed seat belt reminder. By the way...my Vibe has 155,000 miles on it.Thanks Fox BuickKenI wish mine went so smooth. I had an appointment this morning at 10 to have the PCM installed. After waiting 30 minutes, they finally took the car into the garage. At noon I asked if it was going to be much longer and they said they didn't know because they just barely got the old module out of the car and were having problems programming the new one. I asked why it took so long to get the module out and they said it is at least 1 hour to get it out. They gave me a ride back home and said they will call me when it is done.
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lovemyraffe
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Re: (lovemyraffe)

Post by lovemyraffe »

Got it back...finally. It took them 5 hours for a 30 min job. I do notice a significant difference in the transmission though.
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Re: (lovemyraffe)

Post by 808 Vibes »

Frosty went yesterday for the appointment to check; Neptune went today. They are both getting replacement ECM's (on order.) Thank you for updating on how the process went...now we know to leave each car for a day.
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Re: (lovemyraffe)

Post by knightrace »

Quote, originally posted by lovemyraffe »Got it back...finally. It took them 5 hours for a 30 min job. I do notice a significant difference in the transmission though.I think I noticed a difference in the shifting as well but I didn't know if it was just me... The one thing for sure is that it seems like it is easier to take off from a dead stop. It seems like I used to push the gas pedal pretty far before it would take off. Now, it seems like less pedal travel.. ?? strange.Still idles rough at a stop light while in drive. But I don't think it is as bad as it was.
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Re: (knightrace)

Post by lovemyraffe »

Quote, originally posted by knightrace »I think I noticed a difference in the shifting as well but I didn't know if it was just me... The one thing for sure is that it seems like it is easier to take off from a dead stop. It seems like I used to push the gas pedal pretty far before it would take off. Now, it seems like less pedal travel.. ?? strange.Still idles rough at a stop light while in drive. But I don't think it is as bad as it was.The rough idling could be because they probably disconnected the battery and your car has to re-learn itself.
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futureviber
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Post by futureviber »

How long do we have to take our card in? I'm in the middle of tax season - at work 12 hours friday and 11 hours saturday.... thats regular daily hours really... anyway there's no GM delaership in the town I work or live in - so Im not really sure how I am going to take it in anytime before April 18. How long do I have to get this thing taken care of?
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Re: (futureviber)

Post by knightrace »

I'm not sure they have a cut-off date. Don't count on my word, however, I'm sure you have plenty of time to get it fixed..
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wizardai
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Post by wizardai »

So after the el camino real dealership wasted my time (by saying they ordered the part without even looking to see if I had the correct serial # for ECM/PCM) I called the recall center and asked for a different dealership. I ended up at a cadillac dealership close to home (down the street). They checked to verify I qualified and ordered the part, it took 2 days to get the part and then I took the car in.Even though I dropped the car off at 8:00 AM, I didn't get it back until 4 PM that same day. They changed the part out, and as I called to check on it's status they told me they were "programing" and then later "tuning" the car. My guess is because it's the first vibe they work on for the recall and because they don't generally work on vibes in general, they had to look at their service manual and read step by step.In the end, there's no more rough idling and I doubt the car will stall anymore. It's just a smooth running machine now. Unlike others, I didn't notice any improvement on the lag to accelerate. From a complete stop, if you press the gas it has about a 1/2-1 second lag time to react.For those of you who notice an improvement, what is it like when you step on the gas? Is what I described normal?I also wonder if anyone else got the other recall, the gas shim or whatever that recall is.
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Re: (wizardai)

Post by bull77 »

finally got my 2nd letter

Attached files
Ls1jorge
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Re: (bull77)

Post by Ls1jorge »

+1 I got my 2nd letter again, idk when ima take it, jus been busy
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DeathCubeJ
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Re: Who got a letter about a recall (HawaiiPontiacLover)

Post by DeathCubeJ »

Just had my PCM replaced at the local Cadillac/GMC dealer. Totally painless. It took about an hour between when I had dropped the car off and they called to say it was ready. Car drives similar to before, no changes in performance. Glad to say I've gotten it taken care of!
yuppicide
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Post by yuppicide »

I still didn't get a 2nd letter, yet the file someone linked to above says I should have the unit replaced.I had a car accident a few days ago (in this post if you care to see http://forums.genvibe.com/zerothread?id=43786) ---- long story short.. was other person's fault, Progressive is fixing the doors, and I was honest.. I told him the check engine light I think is due to a Toyota/Pontiac recall and he's getting that looked at for me also!Progressive has a desk in the dealership near my work.
micbarric
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Re: Who got a letter about a recall (micbarric)

Post by micbarric »

Quote, originally posted by micbarric »You can see a list of the PCM part numbers here; http://img832.imageshack.us/img832/1082/ecm.pdfI already checked the number on my PCM (89661-01131), and according to the list it has to be replaced.Has anyone here who had their recalled PCM replaced checked the part number on the new one?I'm just curious to know if all the new units have the same part number, which appears to be 89661-02K23.More info @ ToyotaNation.com:http://www.toyotanation.com/fo...69975h ... o...t=170I just made an appointment online with a local Buick-GMC dealer for later this month to have mine replaced.This will be the first time since I bought my Vibe new (Nov. 2004) that it has been in for any kind of service.Keeping my fingers crossed.
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Re: Who got a letter about a recall (micbarric)

Post by 808 Vibes »

Neptune is done. They told me it would take 'about 2 hours', so I decided to wait and was there an hour and a half. Frosty goes on Thurs.
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Re: Who got a letter about a recall (HawaiiPontiacLover)

Post by DeathCubeJ »

Mine ends with 2K53.
lovemyraffe
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Re: Who got a letter about a recall (micbarric)

Post by lovemyraffe »

Quote, originally posted by micbarric »Has anyone here who had their recalled PCM replaced checked the part number on the new one?I'm just curious to know if all the new units have the same part number, which appears to be 89661-02K23.Mine ends in 02K43.
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HMPower
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Post by HMPower »

I had mine replaced yesterday at a local Chevy dealer. The work took only an hour. I did notice a difference in operation, the tranny seems to shift smoother...not that it was really harsh before. Has anyone else noticed a difference in how the accelerator seems to react? Mine seems less aggressive...it was always a bit jumpy off the line unless I really eased into the gas. I'll check the part number when I get a chance.
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knightrace
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Re: (HMPower)

Post by knightrace »

yes I noticed that it was easier to take off slowly. Also, seems to shift into OD more often...??
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Post by HMPower »

Yeah, it seems to grab higher gears sooner...better mileage as a bonus?
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micbarric
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Re: Who got a letter about a recall (lovemyraffe)

Post by micbarric »

Quote, originally posted by lovemyraffe »Mine ends in 02K43.Just had mine replaced this morning, and I also got the 02K43 (GM part #19205366).
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HMPower
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Post by HMPower »

Same part number here, 89661-02K23.
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Re: (HMPower)

Post by micbarric »

Quote, originally posted by HMPower »I did notice a difference in operation, the tranny seems to shift smoother...not that it was really harsh before.Quote, originally posted by knightrace »yes I noticed that it was easier to take off slowly. Also, seems to shift into OD more often...??Quote, originally posted by HMPower »Yeah, it seems to grab higher gears sooner...better mileage as a bonus? I've noticed an improvement in driveability too. One of the big advantages of getting a new PCM is that we now have the latest firmware. My OEM PCM was factory installed in August 2004, and I bet there have been a bunch of software changes since then.
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bull77
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Post by bull77 »

had my pcm replaced last week -- after a week of driving, i'm experiencing the same as the other users. I also find the car is much smoother when accelerating from 100-120km/h.mileage over the last 5 tanks, before the swap, were the worst I had over the past 5 years (22-24mpg). Last couple tanks were back to normal
momsvibe
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Re: (bull77)

Post by momsvibe »

Getting our new PCM was a bit of an adventure. I took it to my closest authorized Pontiac servicing dealer last Saturday. They looked at it and said they had to order the module since they had none in-house. Finally by Thursday I bring it in first thing, then come back after work to pick it up.I noticed it was vibrating quite a bit at idle, but thought maybe it was a combination of it being cold and needing to adapt. Pulling out to the road I notice that it was sluggish as heck, but I soldiered on. It didn't take long for me to realize it was in high gear and not shifting at all, so back to the dealer. Hmm, we'll take a look at it and figure it out. Take this loaner Malibu home for your inconvenience.Today at lunch time they say it's ready, so I drive the Malibu down to get it. Seems they put the wrong PCM in it--one for a manual gearbox car.The Vibe drove just fine on the way home, but I figured I better check the number on the PCM to make sure they didn't just punt and put the old one back in. I was happy to see I now have the 2K43 box in there. Thanks to those who put the part number info on Genvibe!
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06pvibe
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Re: (momsvibe)

Post by 06pvibe »

I'LL TAKE THAT BOX!! We have a 5-sp manual car.So far I have called two dealers, both pretty far from where we live and work. They are adamant about "seeing" the car before ordering the new PCM, even though I can provide them all the info they need over the phone. Hence the reason we still haven't gotten this done!
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knightrace
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Re: (06pvibe)

Post by knightrace »

Maybe you could call them and order one for yourself and tell them you'll pay when you pick-up the part. Once the part is in, just schedule your appointment and after they have a look at your car and say, we will have to order a new PCM.... you can say ... let's take a walk to the parts department, they may have one... ta da, just like magic one will appear. Hey, just trying to help out. Probably won't work but ya gotta play the game.
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Re: (knightrace)

Post by 06pvibe »

Not a half bad idea, and it's got me scheming. Perhaps I was talking to the wrong department. I used to be a part mgr so I should know better than trying to talk to a service writer/mgr.
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Re: (06pvibe)

Post by Vinlandr »

I received the 2nd letter in January and even if my serial and lot was fine according to the chart provided earlier in that thread, I went to the nearest Chevy dealer to have it checked. As expected it cleared and at least its confirmed on paper should anything arise in the future I got the proof I had it checked.Good thing it did because the guy told me I would need to come back again should I needed to have it changed as they don't stock it...No more waste of time...
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yuppicide
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Post by yuppicide »

I've still yet to see a second letter. My # is on that list for replacement.I recently got work done at the dealer for an accident.. they also reset the check engine light. It came right back on soon as I left the dealer.
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Post by BrettZ »

Ah crap, my # is on there. Thanks for posting the PCM numbers!
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yuppicide
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Post by yuppicide »

My car is in the dealer today for an oil pressure light on and the car shutting off while we drive. Even though my # is on that replacement list, they refuse to do anything unless GM specifically recalls in relation to my VIN #.$178 diagnostic fee (they bundled them together so it'd be cheaper). If I fix they waive that fee. If I do replace ECM/PCM without GM recall I have to pay and later on if they recall I have to request a reimbursement.Someone mentioned the 8 year 80,000 emissions warranty. I'll have to mention that as I forgot.
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Re: (yuppicide)

Post by 06pvibe »

I know of the 80k warranty on the catalytic converter only. I do not believe it covers other parts/pieces in the emissions sytem.
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yuppicide
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Post by yuppicide »

Well, they said it's covered. They ordered it and will have it done by tomorrow.
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Post by yuppicide »

Car has been running fine since the replacement. They kept the car from Thurs to Fri. We had it back Friday afternoon.We argued with them that they should pay the towing fee of $75. They called someone and said they'd send us a check. They took the receipt and gave us a copy.We didn't even ask them this, but my Girlfriend should be compensated because she had to loose a day's pay from work. She also gets POINTS on her record every day she is absent from work. If too many points add up they fire you.My whole problem with this ordeal is that they deny there's any recall. Why did we get a letter about a recall then? Whey did they say they'd send second letters out in Feb (if I remember correctly) and never sent any?
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Post by KNINE »

I finally got around to taking mine to the dealer. They have the new brain on order. My car has been running fine. I hope the new computer doesn't screw it up.
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Post by Redsvibe »

I have an 04 vibe with 88k miles on it. Took it to the dealership for front brakes and to replace my idler pulley. When the were about to pull it off the rack, it would not start. After investgating they found that my PMC was faulty. Of course my year was not included in the recall but the dealership is going to push it through GM as part of the recall or cover the cost themsleves. Its been there for a week, they recieved the part today(friday) and as of now I still don't have my vibe...not sure what is going on??
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