2009-2010 Vibe Rear Lid/Deck On Rear Hatch Issue (Non-GT)

ou.grizzly · Post by **ou.grizzly** » Mon Aug 03, 2009 9:22 am

Purchased a 2009 Vibe new 3 weeks ago and it was missing paint on the hatch next to the rear lid and hatch glass... Dealer painted it and took care of all the scratches (took them almost 3 weeks to do so)... Picked the vehicle up Friday night, drove 30 miles home from the dealer and the it was down to bare metal again...Dealer this morning basically accused me of doing the damage... After discussion they decided to fix it... I went to another area dealer and looked at other Vibes... They also have the same issue... I called the dealer and body shop - brought it to their attention... I stated they need to contact service to see if there is a fix for the issue per GM or if it is known... There is a bulletin out for it, I just do not know the number... So heads up folks... Bought the Vibe 3 weeks ago and will not have it back until later this week... Payment is due next week and never drove the vehicle...

bodhi_tree777 · Post by **bodhi_tree777** » Mon Aug 03, 2009 10:35 am

ouch. I'd be on the phone to GM demanding that they cover your first payment or something to that effect. I'd at least get some free floor mats out of the deal . Got any pictures of this paint issue?

kowell · Post by **kowell** » Mon Aug 03, 2009 9:09 pm

Can you post a picture of this?

vintagegz · Post by **vintagegz** » Tue Aug 04, 2009 1:36 am

here you go#09-08-51-001: Chipped Paint on Liftgate Near Spoiler (Replace Seal) - (Jan 8, 2009) Subject:Chipped Paint on Liftgate Near Spoiler (Replace Seal)Models:2009 Pontiac Vibe (Non-GT) Built Prior to 09/25/2008 ConditionSome customers may comment that the paint on the liftgate is chipping at the outboard ends of the spoiler.CauseThis condition may be caused by the rubber seal(s) on the underside of the spoiler being positioned too far inward. This may allow the spoiler to make contact with the liftgate and cause paint chipping on one or both sides.CorrectionInspect and repair the vehicle using the following procedure:1.Remove the rear spoiler. Refer to Rear Spoiler Replacement in SI. 2.On the underside of the spoiler, remove the out of position rubber seal(s) from the outboard side(s) showing paint chipping. 3.Clean the adhesive residue from the underside of the spoiler using a general purpose adhesive cleaner. 4.Install new rubber seal(s) in the correct position as shown. Ensure that the grove in the seal is over the edge of the spoiler. Important: Do not repair the paint without the seal repair completed. 5.Repair the chipped paint. 6.Install the spoiler. Refer to Rear Spoiler Replacement in SI. Part NumberDescription88975643Insulator R/End Spoiler

BahamaTodd · Post by **BahamaTodd** » Wed Aug 05, 2009 1:40 am

Apparently my 2009 GT was repaired for something like this before I purchased it. I got a repair history identifying a TSB for:Cracked/Broken Liftgate window.Ref TSB 09-08-48-004Not sure what the details are though.

ou.grizzly · Post by **ou.grizzly** » Wed Aug 05, 2009 3:55 pm

Quote, originally posted by BahamaTodd Â»Apparently my 2009 GT was repaired for something like this before I purchased it. I got a repair history identifying a TSB for:Cracked/Broken Liftgate window.Ref TSB 09-08-48-004Not sure what the details are though.2 different problems... I am bringing this to all new owners attention as at least 6 new Vibes which were sitting in dealer lots had this issue...

abramsgunner · Post by **abramsgunner** » Wed Aug 05, 2009 10:25 pm

I just checked and mine has the chipped paint... I wonder if I can talk one of my local dealers into fixing it, but installing a GT spoiler kit in place of the stock spoiler when they put it back together...

ou.grizzly · Post by **ou.grizzly** » Thu Aug 06, 2009 5:11 am

Quote, originally posted by abramsgunner Â»I just checked and mine has the chipped paint... I wonder if I can talk one of my local dealers into fixing it, but installing a GT spoiler kit in place of the stock spoiler when they put it back together... Tried that as I told the dealer and GM I would pay $150.00 towards a GT spoiler... They sated they would give it to me for cost; $200.00 including tax...Told them nope... Talk to your dealer, take it in and give them the TSB # as they will repair it...

MotoXdog · Post by **MotoXdog** » Sat Aug 08, 2009 2:11 am

Ya'all are great!!! I NEVER would have noticed that! Sure enough, my new Vibe has the same issue.Thanks for the heads-up!

lowincash · Post by **lowincash** » Sat Aug 08, 2009 2:32 am

can someone take a picture of where it is? i've looked all over the hatch and can't find it.

MotoXdog · Post by **MotoXdog** » Sat Aug 08, 2009 3:38 am

I'll try to get one up a.s.a.p. I haven't even taken the first pic of my new sccot yet. Between work & t-storms, the timing is a little off. OH, WAIT, I just scanned something from the Pontiac site. Not the best of scans, but I think you'll get it. The place we're talking about is between the 2 arrows, on BOTH sides of the hatch (passenger & driver's side). It is right where the spoiler meets the metal by the glass.I hope it helps!

Attached files

MotoXdog · Post by **MotoXdog** » Sat Aug 08, 2009 3:41 am

At first, it looked like it was just some dried wax that didn't get removed. Nope. It was the primer and then down to bare metal.

jake75 · Post by **jake75** » Sat Aug 08, 2009 5:04 am

I looked at the"spoiler" that is a standard part of the back hatch on the base Vibe 1.8L and do not see how anything like that could happen. It moves with the hatch when opened. Is this limited to some fancier "spoiler"?

MotoXdog · Post by **MotoXdog** » Sat Aug 08, 2009 5:12 am

That's what I thought, & that's why it took me a while to find it. I actually walked away thinking I didn't have a problem, but went back to check again. Just as I was going to walk away AGAIN, it caught my eye. Sure enough! Something straaaannnnge is going on back there

ou.grizzly · Post by **ou.grizzly** » Sat Aug 08, 2009 9:52 am

Quote, originally posted by MotoXdog Â»I'll try to get one up a.s.a.p. I haven't even taken the first pic of my new sccot yet. Between work & t-storms, the timing is a little off. OH, WAIT, I just scanned something from the Pontiac site. Not the best of scans, but I think you'll get it. The place we're talking about is between the 2 arrows, on BOTH sides of the hatch (passenger & driver's side). It is right where the spoiler meets the metal by the glass.I hope it helps!That is the exact spot...

star_deceiver · Post by **star_deceiver** » Sun Aug 09, 2009 10:22 am

Here's the passenger side, drivers is the same.

Attached files

lowincash · Post by **lowincash** » Mon Aug 10, 2009 12:45 am

i just checked and don't seem to see any paint problem there. maybe the spoiler's covering it i don't know but i don't see it. i'll just leave it as is lol

vibenvy · Post by **vibenvy** » Mon Aug 10, 2009 10:26 am

Quote, originally posted by lowincash Â»i just checked and don't seem to see any paint problem there. maybe the spoiler's covering it i don't know but i don't see it. i'll just leave it as is lolI checked mine and my mom's GTs and didn't see anything either.Quote, originally posted by vintagegz Â»here you go#09-08-51-001: Chipped Paint on Liftgate Near Spoiler (Replace Seal) - (Jan 8, 2009) Subject: Chipped Paint on Liftgate Near Spoiler (Replace Seal)Models: 2009 Pontiac Vibe (Non-GT) Built Prior to 09/25/2008ConditionSome customers may comment that the paint on the liftgate is chipping at the outboard ends of the spoiler.CauseThis condition may be caused by the rubber seal(s) on the underside of the spoiler being positioned too far inward. This may allow the spoiler to make contact with the liftgate and cause paint chipping on one or both sides.CorrectionInspect and repair the vehicle using the following procedure:1. Remove the rear spoiler. Refer to Rear Spoiler Replacement in SI. 2. On the underside of the spoiler, remove the out of position rubber seal(s) from the outboard side(s) showing paint chipping. 3. Clean the adhesive residue from the underside of the spoiler using a general purpose adhesive cleaner. 4. Install new rubber seal(s) in the correct position as shown. Ensure that the grove in the seal is over the edge of the spoiler. Important: Do not repair the paint without the seal repair completed. 5. Repair the chipped paint. 6. Install the spoiler. Refer to Rear Spoiler Replacement in SI. Part Number Description88975643 Insulator R/End SpoilerIt does say "Non-GT" so apparently it doesn't affect us GT owners. Have any GT owners noticed this problem?

jake75 · Post by **jake75** » Mon Aug 10, 2009 10:34 am

I looked closely at my 2009 1.8L and there is one, about a 3/4 inch long, pencil lead wide area like you showed on the drivers side near the bottom of where the spoiler is. I still can't see what could be rubbing to do that.

star_deceiver · Post by **star_deceiver** » Mon Aug 10, 2009 11:36 am

Constant pressure from the spoiler, maybe??? Either way... off to the dealership.

ou.grizzly · Post by **ou.grizzly** » Mon Aug 10, 2009 1:23 pm

Called the dealer today and guess the vehicle was done, asked if they test drove it to see if it was fixed and got a call about 2 hrs later... It is hitting on 1 side now instead of 2...This will be the 3rd attempted repair in 4 weeks and I still yet have the vehicle... Dealer stated they will order a GT Spoiler, see if GM will pick up the cost, and if it will fix the issue... Quote, originally posted by jake75 Â»I looked closely at my 2009 1.8L and there is one, about a 3/4 inch long, pencil lead wide area like you showed on the drivers side near the bottom of where the spoiler is. I still can't see what could be rubbing to do that.Came to the conclusion it is caused by body flex and the seal not being placed far enough outward.

star_deceiver · Post by **star_deceiver** » Mon Aug 10, 2009 1:31 pm

4 weeks!!! That's a long time for such a simple (in my mind) problem. When I had the Vibe in for the tear in the seat, it was done the same day. I'll just wait 'till I get the GT spoiler, might just fix it myself...

ou.grizzly · Post by **ou.grizzly** » Mon Aug 10, 2009 1:37 pm

Quote, originally posted by star_deceiver Â»4 weeks!!! That's a long time for such a simple (in my mind) problem. When I had the Vibe in for the tear in the seat, it was done the same day. I'll just wait 'till I get the GT spoiler, might just fix it myself...Dealer painted it the 1st time without doing their homework or performing the TSB. 2nd time the dealer performed the TSB (last week) and then drove it today and it re damaged the repaired sections within a few miles of driving it (tonight)... Few issues were the vehicle was delivered new with scratched in the clear coat in various spots on the car. Took the dealer 2 weeks to get those straight as they re-scratched the vehicle during washing or drying various times. Yeah... It has been fun...

jake75 · Post by **jake75** » Mon Aug 10, 2009 1:44 pm

Subject: Chipped Paint on Liftgate Near Spoiler (Replace Seal)Models: 2009 Pontiac Vibe (Non-GT)Built Prior to 09/25/2008Well mine was built 12-08 and appears to have the same issue as detailed in prior post. Not the worst thing that has happened to me this week or month or year for that matter.

ou.grizzly · Post by **ou.grizzly** » Wed Aug 12, 2009 3:26 pm

Waiting on the GT Spoiler to arrive; Dealer was unable to overnight the part.

kowell · Post by **kowell** » Wed Aug 12, 2009 9:11 pm

I inspected my vibe yesterday and luckily there appears to be no problem with chipped paint around the spoiler. I've had the car since early March 2008 so it was definitly built in the problem time-frame. 24,300km and counting.

star_deceiver · Post by **star_deceiver** » Thu Aug 13, 2009 11:13 am

Mine was built in July 2008. You gan grab the spoiler and move it slightly up an down, needs a bigger rubber spacer IMO!

ou.grizzly · Post by **ou.grizzly** » Mon Aug 17, 2009 8:33 am

Dealer tried to repair it 3 times; they finally called GM and the factory and paid for installing a GT Spoiler to fix the issue. Vehicle is home and awaiting Wednesday to have clear bra installed.

star_deceiver · Post by **star_deceiver** » Mon Aug 17, 2009 11:45 am

I really hope it's not going to be that much of a hassle here...

ou.grizzly · Post by **ou.grizzly** » Mon Aug 17, 2009 12:37 pm

Make sure the re-screw your antenna back on... Noticed tonight mine is missing... Will be calling the dealer again in the morning.

star_deceiver · Post by **star_deceiver** » Mon Aug 17, 2009 1:13 pm

You'd think that after all the times you've been there and called them, they'd get it right. Hope they threw in some extras for you!

safooma · Post by **safooma** » Tue Aug 18, 2009 1:53 am

Just checked mine and sure enough there is about an inch long chip under the left side of the spoiler. My car has a born on date of 08-08(it an 09).Called the dealer and scheduled to bring it in thursday morning. Gave them the TSB info too. Looks like it just needs to have a bigger seal installed or something to keep the spoiler from rubbing the paint off the hatch. They are gonna have to give me a rental too. Hope this turns out ok, I havent had to deal with any warranty issues yet with this car or dealer.

Kincaid · Post by **Kincaid** » Thu Aug 20, 2009 4:00 pm

I guess I lucked out. I had the GT spoiler put on at about 1200 miles. I just checked and it all looks good up under there.

Kincaid · Post by **Kincaid** » Thu Aug 20, 2009 4:10 pm

Hi ou.grizzly - noticed you are getting the clear bra put on. Just thought I'd give you a heads up from somebody that already had it done.Not sure if you have fog lights or not. I don't. After the clear bra was installed I waited about a week and then took it thru the car wash. It looked like high pressure water blasting into the fog light blank pried up the film on both sides. On the driver side it was the low outside corner. It lifted it on the bevel, not on the face of the bumper, if that makes sense. On the passenger side it lifted a very small amount right in the upper outside corner. Once lifted, dirt was trapped under the film.Something to watch for or maybe have the installer trim it out a bit in advance. The installer was able to trim it out just a bit and it looks fine and essentially undetectable - still looks like it could be machine cut even though it doesn't match from side to side.Also, I'd recommend having the entire hood done, if possible. The quarter hood is a bit more noticeable than I'd like. I got a quote after it was all done (to have the front removed and the hood redone in full) but they want $280 on top of the $550 I already paid. Not gonna do it. I got the impression that it would have been much less than an extra $280 if I had it done in the first place. Something to consider.

CaidensDaddy0524 · Post by **CaidensDaddy0524** » Sun Aug 30, 2009 11:44 am

I just got my 2010 Pontiac Vibe Thursday.....I love it!After reading your post I decided to go and check the hatch of my car, I didn't notice anything at first, but at second glance I saw it, the dreaded paint chipping...So I have to leave from work tomorrow and go to the dealership.....Such B.S.....I love my car, hopefully it won't take too long to fix.....I'll post pics of my Vibe up here soon.....I have the 1.8L auto, with the cargo management, moonroof, monsoon sound system and she's steel blue...I think I'm going to name her "mystery".....

star_deceiver · Post by **star_deceiver** » Sun Aug 30, 2009 1:27 pm

Congrats on the new Vibe.You'd think that with the new model year, they'd have fixed this problem!

ou.grizzly · Post by **ou.grizzly** » Sun Aug 30, 2009 11:53 pm

Quote, originally posted by CaidensDaddy0524 Â»I just got my 2010 Pontiac Vibe Thursday.....I love it!After reading your post I decided to go and check the hatch of my car, I didn't notice anything at first, but at second glance I saw it, the dreaded paint chipping...So I have to leave from work tomorrow and go to the dealership.....Such B.S.....I love my car, hopefully it won't take too long to fix.....I'll post pics of my Vibe up here soon.....I have the 1.8L auto, with the cargo management, moonroof, monsoon sound system and she's steel blue...I think I'm going to name her "mystery"..... May I ask what dealer you purchased your Vibe from?

CaidensDaddy0524 · Post by **CaidensDaddy0524** » Mon Aug 31, 2009 3:25 am

No Problem....I got my 2010 Vibe from Jim Causley Pontiac and GMC on about 17 and gratiot in Mt. Clemens..... Total price after GM discount from my grandpa and other rebates was about 17,800.....my payment is 300 a month and like 47 cents......

ou.grizzly · Post by **ou.grizzly** » Mon Aug 31, 2009 3:34 am

Quote, originally posted by CaidensDaddy0524 Â»No Problem....I got my 2010 Vibe from Jim Causley Pontiac and GMC on about 17 and gratiot in Mt. Clemens..... Total price after GM discount from my grandpa and other rebates was about 17,800.....my payment is 300 a month and like 47 cents......Causley is a decent dealer. Believe a few other MI Members here have dealt with them. What the dealer should so is pull all the Vibes in, repair then per the TSB, and test them, and then fix them accordingly before delivery. That is a good price for a Vibe, month payment for mine is 330.87 cents. No GM Discount though, have a 2009, and a 2.4L Engine. Make sure the dealer DRIVES the vehicle before you get it back as they need to install a GT Spoiler to fix the issue like they did with mine; GM did eat the cost.

CaidensDaddy0524 · Post by **CaidensDaddy0524** » Mon Aug 31, 2009 3:49 am

It would make sense for them to ensure all cars they were selling that had the issue were fixed before they sold them. They need to install the gt spoiler in order to fix the issue? I hope they do that for mine....I really do like the car.....it's great on gas and it scoots fairly good for a 1.8 four cyclinder....

ou.grizzly · Post by **ou.grizzly** » Mon Aug 31, 2009 4:01 am

Quote, originally posted by CaidensDaddy0524 Â»It would make sense for them to ensure all cars they were selling that had the issue were fixed before they sold them. They need to install the gt spoiler in order to fix the issue? I hope they do that for mine....I really do like the car.....it's great on gas and it scoots fairly good for a 1.8 four cyclinder....They will try to repair the vehicle per TSB by refinishing and ordering a new spacer/seal. If that does not do it, service just went a head and ordered a GT Spoiler. Took 5 days to get in from the factory.

CaidensDaddy0524 · Post by **CaidensDaddy0524** » Mon Aug 31, 2009 12:01 pm

I went to the dealership today and they said that since it is only a little spot, which it is, it isn't too big, about a half an inch and in the crack of the hatch and spoiler, that they would order the touch up paint, since they didn't have the steel blue in the shop.....So they are going to do the touch up, not refinish the spot....They said I could keep the touch up paint after they fixed the spot....Hopefully it works....and doesn't chip again.....it seems like it's a problem with the spoiler rubbing against the hatch, most likely when you are at higher speeds.....Does anyone have any suggestions on waxes or other products to keep my metallic paint super shiny....???Something easy that I wouldn't possibly mess up.....Thanks in advance

star_deceiver · Post by **star_deceiver** » Mon Aug 31, 2009 12:34 pm

Meguiars. Seems to work good.

ou.grizzly · Post by **ou.grizzly** » Mon Aug 31, 2009 12:56 pm

Quote, originally posted by CaidensDaddy0524 Â»I went to the dealership today and they said that since it is only a little spot, which it is, it isn't too big, about a half an inch and in the crack of the hatch and spoiler, that they would order the touch up paint, since they didn't have the steel blue in the shop.....So they are going to do the touch up, not refinish the spot....They said I could keep the touch up paint after they fixed the spot....Hopefully it works....and doesn't chip again.....it seems like it's a problem with the spoiler rubbing against the hatch, most likely when you are at higher speeds.....Does anyone have any suggestions on waxes or other products to keep my metallic paint super shiny....???Something easy that I wouldn't possibly mess up.....Thanks in advanceThat is not the fix per GM. Take the vehicle to a different dealer such as Somerset Pontiac in Troy, MI. They will fix it accordingly. To be honest, I would also contact Gm Customer Service and report them as they should fix it per TSB which is to refinish the upper portion of the hatch. DO NOT let them apply "touch-up" paint to the vehicle. Need some help, send me a PM and we can talk more. I am near Macomb so we can always meet and talk. - Grizz.

Pink_Moon · Post by **Pink_Moon** » Sun Sep 13, 2009 2:18 am

Thanks for bringing this issue up and thanks to all for clearly describing where to look. I've had my 2009 Vibe for a year now and had never noticed the missing paint until this morning. Guess I'm off to the dealer this week!

ou.grizzly · Post by **ou.grizzly** » Wed Sep 23, 2009 3:48 pm

Bump to bring attention to new members.

Vibe2009 · Post by **Vibe2009** » Sat Sep 26, 2009 1:47 pm

Just checked... I got chips too.... damn it~

Vibe2009 · Post by **Vibe2009** » Sat Sep 26, 2009 1:55 pm

Quote, originally posted by ou.grizzly Â»That is not the fix per GM. Take the vehicle to a different dealer such as Somerset Pontiac in Troy, MI. They will fix it accordingly. To be honest, I would also contact Gm Customer Service and report them as they should fix it per TSB which is to refinish the upper portion of the hatch. DO NOT let them apply "touch-up" paint to the vehicle. Need some help, send me a PM and we can talk more. I am near Macomb so we can always meet and talk. - Grizz. Ok, so I am going to contact my local dealer to get this fix asap.... what is my argument to fix it right without touch up paint?The TSB posted by other member stated "5.Repair the chipped paint. "... Does that mean repaint or use touch up paint? The word "Repair" doesn't exactly state repaint the chipped around...Please advise, so I have a good argument when the dealer dont agree. thx!This will be the second TSB once I own the car~ I guess that's what we get for buying a first year model~

cq358 · Post by **cq358** » Mon Sep 28, 2009 11:19 am

Build date 08/08 2.4L with 1 SB power package. 7680km ODO or 4722mi Colour Ultra white U 040no scratch on mine. after checked it in 4 different occasions

Vibe2009 · Post by **Vibe2009** » Fri Oct 09, 2009 12:15 pm

Took it to my dealer today and they told me they will have to check with GM Canada to see if they will pay for the repair first~Here is a photo of the actual chip:

2009-2010 Vibe Rear Lid/Deck On Rear Hatch Issue (Non-GT)

2009-2010 Vibe Rear Lid/Deck On Rear Hatch Issue (Non-GT)

Re: 2009-2010 Vibe Rear Lid/Deck On Rear Hatch Issue (ou.grizzly)

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