Must maintenance be done at the dealership?

Discuss any problems, warranty, repair, or replacement issues you are having with your Vibe & Matrix
Post Reply
User avatar
musicmanmu
Posts: 186
Joined: Wed Sep 17, 2008 10:22 pm

Must maintenance be done at the dealership?

Post by musicmanmu »

Just a dumb question...I have 10,000 miles on my 09 Vibe and I want to know if I can take it wherever I want for the oil change/tire rotation instead of going to the dealership. Seems like I certainly can, but I didn't really know for sure...
2009 Vibe GT - Navy Blue Metallic

Image
nygiantzz1
Posts: 701
Joined: Mon May 15, 2006 8:32 am

Re: Must maintenance be done at the dealership? (musicmanmu)

Post by nygiantzz1 »

You can take it anywhere you want. make sure to save your receipts as proof of oil changes and tire rotations. If you do need warranty work down the road, you can prove proper maintenance.
ou.grizzly
Posts: 2660
Joined: Sat Mar 01, 2008 5:26 pm

Post by ou.grizzly »

Here is a link to a few links that are provided by Toyota. Just put in your information as a 2009 Toyota Matrix. It will give you service intervals and what is recommended to be done. http://forums.genvibe.com/zerothread?id=36280And yes, you can take your vehicle anywhere for service, all you need to do is keep close records/receipts of your service just in case something ever does happen and that you need covered under warranty, GM questions abuse and not properly servicing the vehicle. The one upswing of having work done at the dealer is that they document it electronically. Rotating Tires, a trusted shop can do it. Oil changes, yourself or a trusted shop can do it. Same goes for other maintenance items. Just depends on your level of knowledge and how comfortable you are working on vehicles.
2009 Jet Black 2.4L Auto / Fogs / 17" Alum / Clear Bra / Camry Leather Shift Knob / GT Rear Spoiler
2013 Polished Metallic Honda CR-V EX-L Navi
prathman
Posts: 528
Joined: Sun Jun 18, 2006 6:34 am

Re: Must maintenance be done at the dealership? (musicmanmu)

Post by prathman »

Yes, you can have maintenance work done anywhere, or do it yourself as long as you keep reasonable records and receipts. Warranties can only be denied if it can be shown that the failure is a consequence of not following the required maintenance schedule.
User avatar
musicmanmu
Posts: 186
Joined: Wed Sep 17, 2008 10:22 pm

Re: Must maintenance be done at the dealership? (prathman)

Post by musicmanmu »

Thanks everyone.I just don't like dealing with the service dept at my dealership - they never answer the phone, and are slower than crap.So I went to Walmart to have my oil changed and tires rotated - after waiting an hour and 20 minutes, they changed the oil, but couldn't rotate the tires because they couldn't adjust the TPMS and the torque. So I had to go to the dealer anyway, and it was actually quick, probably because some folks like me have the day off, but lots of others don't.
2009 Vibe GT - Navy Blue Metallic

Image
irishroach77
Posts: 32
Joined: Mon Jun 16, 2008 10:13 am

Re: Must maintenance be done at the dealership? (musicmanmu)

Post by irishroach77 »

Yeah, dealerships can get a bit pricey but every now and then it's not to bad. As for Walmart not being able to rotate them because of the tpms sensors just seems like their being lazy. I've worked with tires for years and never had any problems with readjusting tpms settings
03 vibe base modelK&N cold air intakeMagnaflow cat back exhaustCamconNeon incab displaycarbon fiber filmed door trimBridgestone Potenza G019 Grid
User avatar
musicmanmu
Posts: 186
Joined: Wed Sep 17, 2008 10:22 pm

Re: Must maintenance be done at the dealership? (irishroach77)

Post by musicmanmu »

Well, the day after the dealership rotated and balanced my tires (for $39.99 - is that a decent price?), my car now veers to the left. It's most noticeable on the highway. I can't let go of the wheel for a second without the car veering to the left. It definitely wasn't that way before.It seems almost obvious that the two happenings are directly related, right? I'll be calling the dealership today. From what I've heard, this sort of a problem can prematurely wear out your tires.
2009 Vibe GT - Navy Blue Metallic

Image
sdavis
Posts: 65
Joined: Sun Dec 16, 2007 7:27 am

Post by sdavis »

sounds like they took the liberty of adjusting your alignment as a value-added service?
User avatar
musicmanmu
Posts: 186
Joined: Wed Sep 17, 2008 10:22 pm

Post by musicmanmu »

Possibly - they told me on the phone that they didn't think a tire rotation/balance would have any affect on the alignment, yet this problem was nonexistant before I took it in...kind of hard to refute.
2009 Vibe GT - Navy Blue Metallic

Image
dragon64
Posts: 131
Joined: Mon Oct 27, 2008 1:42 am

Re: (musicmanmu)

Post by dragon64 »

I've notices on my '09 that it is sensitive to tire pressure differences. When I first got mine the rear end was all over the place. When I started checking things out turn out one tire was over inflated by about 5psi and was al over the place.As to Walmart not being able to rotate tire with TPMS. I can understand where they are coming from. I do some work on the side for the aftermarket industry. On certain makes and models of car the TPMS are programmed to one specific place on the car. The problem is that many car manufacture require the dealer to match the TPMS to the corner of the car they are installed to the receiver in the car. Most cars these days have assymetrical pressure in the front and rear tires.If the TPMS are programmed to be in a specific position on the car they can tell the car the front is over inflated and the rear is under inflated and trip a warning on the dash. With these cars if you want to rotate the tires you either have to have the dealer re match the TPMS so the receiver in the knows where they are or swap the tire on the wheels so you are rotate the tires but not the wheels. On certain high-end cars and SUV's the TPMS can cause the vehicle to go into a limp home mode until the error is corrected. I assume that Walmart just took the policy not to rotate tires with TPMS in general rather than just single out certain models of cars with on-board recalibration capabilities like the Vibe
2009 Vibe 1.8L Manual - DBW controller, Hydraulic engine damper, S/S brakeline retrokit,22mm solid Rear ARB, urethane rear coil dampers, Front strut bar with brake cylinder brace, PIAA 410 driving lights, PRM Intake Wilwood front brakes, Lexus hood lifts
Post Reply