You Cant Fix Stupid

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zionzr2
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You Cant Fix Stupid

Post by zionzr2 »

This is from the WordPerfect Help line which was transcribed from a recording monitoring the customer care department. Needless to say, the Help Desk employee was fired however, he is currently suing the WordPerfect organization for 'Termination without Cause.' This is the actual dialogue of a former WordPerfect Customer Support employee (now I know why they record these conversations). 'Rich Hall computer assistance; may I help you?' 'Yes, well, I'm having trouble with WordPerfect.' 'What sort of trouble?' 'Well, I was just typing along, and all of a sudden the words went away.' 'Went away?' 'They disappeared.' 'Hmmm.. So what does your screen look like now?' 'Nothing.' 'Nothing?' 'It's a blank; it won' t accept anything when I type.' 'Are you still in WordPerfect, or did you get out?' 'How do I tell?' 'Can you see the C: prompt on the screen?' 'What's a sea-prompt?' 'Never mind, can you move your cursor around the screen?' 'There isn't any cursor: I told you, it won't accept anything I type.' 'Does your monitor have a power indicator?' 'What's a monitor?' 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?' 'I don't know.' 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?' 'Yes, I think so' 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall.' 'Yes, it is.' 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?' 'No.' 'Well , there are. I need you to look back there again and find the other cable.' 'Okay, here it is.' 'Follow it for me, and tell me if it's plugged securely into the back of your computer.' 'I can't reach.' 'Uh huh. Well, can you see if it is?' 'No.' 'Even if you maybe put your knee on something and lean way over?' 'Oh, it's not because I don't have the right angle it's because it's dark.' 'Dark?' 'Yes, the office light is off, and the only light I have is coming in from the window.' 'Well, turn on the office light then.' 'I can't.' 'No? Why not?' 'Because there's a power failure.' 'A power....... a power failure?.... Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?' 'Well, yes, I keep them in the closet.' 'Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.' 'Really? Is it that bad?' 'Yes, I'm afraid it is.' 'Well, all right then, I suppose. What do I tell them?' 'Tell them you're too stupid to own a computer.'
kevera
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Re: You Cant Fix Stupid (zionzr2)

Post by kevera »

ahahaha.
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ajflan
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Re: You Cant Fix Stupid (kevera)

Post by ajflan »

(removed)
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Raivis
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Post by Raivis »

i would not have fired him. i would have given him a promotion. that person wasted valuble time.
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drunkenmaxx
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Re: You Cant Fix Stupid (zionzr2)

Post by drunkenmaxx »

there are actually several versions of that story, i am pretty sure it's more of an urban legend.
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Baltovibe
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Re: You Cant Fix Stupid (drunkenmaxx)

Post by Baltovibe »

Quote, originally posted by drunkenmaxx »there are actually several versions of that story, i am pretty sure it's more of an urban legend.http://www.snopes.com/humor/bu...t.asp
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keithvibe
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Re: You Cant Fix Stupid

Post by keithvibe »

If it happend, I would pat the person on the back because I have been there many times when family members have called me asking whats wrong with their computer fails to leave out a major factor of the story.
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tribalman
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Re: You Cant Fix Stupid (zionzr2)

Post by tribalman »

one of my fellow students at school works as tech support. he once had a person call in asking about help with the computer. at which point my class mate tells him to try some things to try to remidy the situation to which the guy responds, "i'm not at my office right now." as if there is 1 fix all solution that is going to work 100% of the time.
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GrayFox
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Re: You Cant Fix Stupid (tribalman)

Post by GrayFox »

HAHA... one word... PEBKAC That's one reason I'm glad I don't fix computers anymore
chevelle_lover
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Post by chevelle_lover »

I fixed them and I did not return the computer.
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