Website that lists defects & complaints

Discuss any problems, warranty, repair, or replacement issues you are having with your Vibe & Matrix
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pmh013
Posts: 872
Joined: Fri Nov 01, 2002 12:25 pm

Website that lists defects & complaints

Post by pmh013 »

If NHTSA gets a complaint on a car, they are all listed on this website: http://www-odi.nhtsa.dot.gov/cars/probl ... rch.cfmAll the stuff on the Vibe has been encountered by GenVibe members already, I think, but cool to check out other cars too.I am going to contact them to see if they know of a Canadian equivalent.UPDATE: To report defects in Canada, call Transport Canada at 1-800-333-0510. They also list recalls on their website (http://www.tc.gc.ca/roadsafety/recalls/recintro_e.htm)
2003 Satellite AWD Two Tone, traded off at 180,126 kmNow the (fourth) catalytic converter is someone else's problem Now driving a 2007 Dodge Grand Caravan
Triton
Posts: 2198
Joined: Wed Aug 14, 2002 1:24 am

Re: Website that lists defects & complaints (pmh013)

Post by Triton »

Thanks pmh013! Great link!
***SOLD***2003 Vibe GT Monotone Neptune - Inaugural October 2004 Vibe of the Month***SOLD***

Now the proud owner of Titanium Silver 2012 Kia Optima SX
NSimkins
Global Moderator
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Joined: Sat Jun 08, 2002 5:43 am

Re: Website that lists defects & complaints (pmh013)

Post by NSimkins »

Yup, thanks for the link.. check out these threads too:http://forums.genvibe.com/zerothread?id ... ad?id=1122
pmh013
Posts: 872
Joined: Fri Nov 01, 2002 12:25 pm

Re: Website that lists defects & complaints (NSimkins)

Post by pmh013 »

Right, those are good links too to investigate problems. I tried phoning that Jeff guy, but the # was no longer in service.
2003 Satellite AWD Two Tone, traded off at 180,126 kmNow the (fourth) catalytic converter is someone else's problem Now driving a 2007 Dodge Grand Caravan
NSimkins
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Joined: Sat Jun 08, 2002 5:43 am

Re: Website that lists defects & complaints (pmh013)

Post by NSimkins »

quote:I tried phoning that Jeff guy, but the # was no longer in service.Sorry to hear that. If you are willing, try looking up other documents from NHTSA to get other Quality Managers (Product Managers) from GM and maybe a phone call to them can lead you in the right direction to finding the appropriate Vibe personnel.
pmh013
Posts: 872
Joined: Fri Nov 01, 2002 12:25 pm

Re: Website that lists defects & complaints (silverawd26)

Post by pmh013 »

quote: her (I think) yes yes, all true. Still working on tracking down more places to complain to.
2003 Satellite AWD Two Tone, traded off at 180,126 kmNow the (fourth) catalytic converter is someone else's problem Now driving a 2007 Dodge Grand Caravan
pmh013
Posts: 872
Joined: Fri Nov 01, 2002 12:25 pm

Re: Website that lists defects & complaints (silverawd26)

Post by pmh013 »

I think I've been very courteous and respectful of their feelings, despite their (IMHO) incompetency. I always say "Please" and "Thank you", but I've also been firm when I know they are trying to pull a fast one on me.I just don't want them to think that they can treat me like an idiot because I'm capable of bearing children.
2003 Satellite AWD Two Tone, traded off at 180,126 kmNow the (fourth) catalytic converter is someone else's problem Now driving a 2007 Dodge Grand Caravan
pmh013
Posts: 872
Joined: Fri Nov 01, 2002 12:25 pm

Re: Website that lists defects & complaints (silverawd26)

Post by pmh013 »

It's amazing what a little person will do when they feel backed into a corner.Anyway, back on the topic -- I've had great success reporting my complaint with Transport Canada. I wouldn't make this my first step, but as a last resort, they sure seem to have gotten some action, in my case.
2003 Satellite AWD Two Tone, traded off at 180,126 kmNow the (fourth) catalytic converter is someone else's problem Now driving a 2007 Dodge Grand Caravan
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