Woman Gets Cable Bill With Derogatory Name

Baltovibe · Post by **Baltovibe** » Fri Aug 19, 2005 2:13 am

From Yahoo News ( http://news.yahoo.com/s/ap/nasty_bill ):CHICAGO - LaChania Govan said she got bounced around by her cable company when she called to complain. She made dozens of calls and was even transferred to a person who spoke Spanish â€” a language she doesn't understand.But when she got her August bill from Comcast she had no trouble understanding she'd made somebody mad. It was addressed to "B**ch Dog.""I was like you got to be freaking kidding me," said Govan, 25. "I was so mad I couldn't even cuss."Govan said the only thing she did to Comcast employees that might be considered rude came after a few dozen calls when she felt she was treated shabbily. "I did tell them, 'You know what, it has to be a qualification to work for your company that you have to be rude,'" she said.Govan said she talked to a supervisor and he offered her two months free service, which she turned down.Finally Wednesday, about two weeks after she got her bill, somebody from the company left a message on her answering machine in which the caller apologized.Comcast officials said it shouldn't have happened."We only use the actual customers names on the bill," said Patricia Andrews-Keenan, a Comcast spokeswoman.Company officials went through the records and identified two people who were involved with the name change and fired them, Andrews-Keenan said. It's unknown why the employees did it.In another case, Peoples Energy customer Jefferoy Barnes started getting letters addressed to "Jeffery (removed) Bag Barnes.""I had no bad words at all. I guess the earliest letter is dated in May and from then on up until now my name has been listed as Jeffery (removed) Bag Barnes and I have no idea why."Barnes said he received an apologetic call from a company official. He also has contacted an attorney to determine if he can take legal action.A Peoples Energy spokeswoman called the letter inexcusable.I am not a fan of Comcast at all, so I found this rather interesting!

millster · Post by **millster** » Fri Aug 19, 2005 2:27 am

Wow, that is interesting. I can safely say I've never had that happen. I do however, have the deed for my home with my name spelled wrong. Oh well. I figure since there's no bank involved here (I own the place outright) I'm just going to leave it. I won't have this place forever. This sounds to be less a case of incompetence and more one of immaturity. I can't stand immature people.

Mavrik · Post by **Mavrik** » Fri Aug 19, 2005 2:30 am

I can only imagine what names will be on our bills after the wife has gotten through talking to them lolBut wow, hey since thats not his name, he doesn't need to pay those bills. They are not correctly addressed to him.

sloth · Post by **sloth** » Fri Aug 19, 2005 2:32 am

Quote, originally posted by millster Â»I can't stand immature people..I don't see what was wrong with the above names.

bud_one · Post by **bud_one** » Fri Aug 19, 2005 2:36 am

"Jeffery (removed) Bag Barnes."Me neither....lol

sloth · Post by **sloth** » Fri Aug 19, 2005 2:37 am

Now if they would of addressed to somebody like "Mr. Poopypants" I could see you taking offence.

silver_vibe · Post by **silver_vibe** » Fri Aug 19, 2005 2:53 am

Quote, originally posted by Baltovibe Â»Barnes said he received an apologetic call from a company official. He also has contacted an attorney to determine if he can take legal action.Come on! What's this country coming to? Some calls you a $@#%! and you sue. Quote, originally posted by millster Â»...I own the place outright...Wow, according to your profile, I'm 10 years older than you but I have 20 more years to go on my mortgage. What do you do for a living? Does Mac expertise pay THAT much?

drunkenmaxx · Post by **drunkenmaxx** » Fri Aug 19, 2005 2:55 am

Quote, originally posted by millster Â» I can't stand immature people.wow, and i haven't been banned yet?

sloth · Post by **sloth** » Fri Aug 19, 2005 2:57 am

Quote, originally posted by drunkenvibe Â»wow, and i haven't been banned yet? I nearly wrote that above but didn't want to offend you.

drunkenmaxx · Post by **drunkenmaxx** » Fri Aug 19, 2005 2:58 am

Quote, originally posted by sloth Â» but didn't want to offend you.ha! hogwash! i can handle it!

millster · Post by **millster** » Fri Aug 19, 2005 3:00 am

Quote, originally posted by drunkenvibe Â»wow, and i haven't been banned yet? There are exceptions to every rule. I should say that I dislike the people who would do something like this. Not necessarily all immature people. Immature jokes are good for a laugh now and again.

Mavrik · Post by **Mavrik** » Fri Aug 19, 2005 3:12 am

ok you guys, lets get back on topic. Well someone had to say that...

northvibe · Post by **northvibe** » Fri Aug 19, 2005 3:31 am

i hate comcast AND charter for that matter, they have sub-par tech support and at charter they take 2 weeks to get anything done.

drunkenmaxx · Post by **drunkenmaxx** » Fri Aug 19, 2005 3:46 am

Quote, originally posted by northvibe Â»i hate comcast AND charter for that matter, they have sub-par tech support and at charter they take 2 weeks to get anything done.not to mention the 4 hour window of when they will be at your house for service! (removed)? i have to take off work to get cable???

Pigs · Post by **Pigs** » Fri Aug 19, 2005 6:06 am

(removed) bag... (removed)

rebbierae · Post by **rebbierae** » Fri Aug 19, 2005 6:09 am

Wow, Mavrik has been taking lessons from The Master(s)

AKLGT · Post by **AKLGT** » Fri Aug 19, 2005 6:43 am

Quote, originally posted by Mavrik Â»I can only imagine what names will be on our bills after the wife has gotten through talking to them lolBut wow, hey since thats not his name, he doesn't need to pay those bills. They are not correctly addressed to him.yes, 2 months of free service wouldn't even be on the list! and when i've let someone have it on the phone, i usually apologize to them and let them know that i do realize it isn't their fault but they unfortunately take the brunt of my frustration. i try to be assertive and to the point, but not necessarily rude and scream. sometimes a little sarcastic wit can bring a chuckle from the other side.

AKLGT · Post by **AKLGT** » Fri Aug 19, 2005 6:44 am

Quote, originally posted by rebbierae Â»Wow, Mavrik has been taking lessons from The Master(s)ha ha ha. yes, now that i'm no longer a mod anymore, i don't care. sometimes the off topic ramblings of members is just as interesting as the original thread itself. lol

ColonelPanic · Post by **ColonelPanic** » Fri Aug 19, 2005 7:11 am

Quote, originally posted by Pigs Â»(removed) bag... lmaoheh... I use that term every now and then. Usually though, I'll greet certain people with one specific finger extended and announce their name, which would be "scrote."

joatmon · Post by **joatmon** » Fri Aug 19, 2005 9:22 am

Quote, originally posted by millster Â» I can't stand immature people.Quote, originally posted by drunkenvibe Â»wow, and i haven't been banned yet? We don't stand you, because when you are not sitting, you tend to have increased flatulence. It's easier on all of us if you just stay in the chairanyway, I'd be rather upset if it were me getting such treatment from the utility company. I would probably not be appeased by 2 months free cable service

Woman Gets Cable Bill With Derogatory Name

Woman Gets Cable Bill With Derogatory Name

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