2 days trying to get Sky Fi 2 Activated!!?!?!??!

tnpartsguy · Post by **tnpartsguy** » Tue Jan 11, 2005 5:05 am

I got the Sky Fi 2 bundle deal from XM, but here I am 2 days later, and they STILL can't activate this radio.....I have called 6 different times now, and they tell me stories about their computers being down, my account being locked up because I requested a copy of a bill, my account being locked out because I changed my payment plan during their computer woes, ect.......I can't believe this. I've NEVER had a problem activating a radio, this is my 3rd....and I've helped lots of new car customers here at the dealership do it online.....plus, I have gotten hung up on a total of 3 times over 2 days now.....has XM lost it's shine??

Jahntassa · Post by **Jahntassa** » Tue Jan 11, 2005 6:13 am

XM has been having problems in the last few days, even though they seem to have problems admitting it. Even people on XMFan.com have noticed it.Plus, they're probably on the end of their temp representative schedule, so a lot of people are probably being resourced.Be patient with them. Customer service for every company always has it's issues, right now, they have more than they were prepared to handle. It'll get straighened out.

PhillyVibeGT · Post by **PhillyVibeGT** » Wed Jan 12, 2005 1:10 am

Should have got Sirius ...just a joke, good luck.

Mr. Poopypants · Post by **Mr. Poopypants** » Wed Jan 12, 2005 2:28 am

Quote, originally posted by PhillyVibeGT Â»Should have got Sirius ...just a joke, good luck.HAHA you beat me to it.

tnpartsguy · Post by **tnpartsguy** » Wed Jan 12, 2005 2:59 am

Got it on today. They waved the activation fee, and gave me 6 months free service for all my troubles.

nismo · Post by **nismo** » Wed Jan 12, 2005 3:05 am

That's cool. How do you like the new Sky Fi 2?Inder

ColonelPanic · Post by **ColonelPanic** » Wed Jan 12, 2005 3:21 am

Quote, originally posted by PhillyVibeGT Â»Should have got Sirius ha ha! About a minute or so after I hung up with the chick from Sirius, my radio was working. tnpartsguy, glad to see you're up and running now - and nice of 'em to give you the freebies.

Jahntassa · Post by **Jahntassa** » Wed Jan 12, 2005 7:18 am

One good thing about XM, at least they fess up to their mistakes 75% of the time.

tnpartsguy · Post by **tnpartsguy** » Wed Jan 12, 2005 8:42 am

SkyFi2...it's ok...got a few features over a SkyFi, but I'm considering trading my wife for her SkyFi.....reason? The new SkyFi2 has white backlighing, where the old SkyFi has REDish backlighting.....

ragingfish · Post by **ragingfish** » Wed Jan 12, 2005 4:47 pm

i have a skyfi 2, i love it. tuneselect ROCKS!the inconveniences suck...but damn, 6 months of service is a fair compensation IMHO!

Jahntassa · Post by **Jahntassa** » Wed Jan 12, 2005 11:37 pm

Some people have taken red and/or colored saran wrap and taped it over the display to get a different color. Seems to be effective.

ColonelPanic · Post by **ColonelPanic** » Thu Jan 13, 2005 10:01 am

What's the tuneselect thingy do?

2 days trying to get Sky Fi 2 Activated!!?!?!??!

2 days trying to get Sky Fi 2 Activated!!?!?!??!

Re: (Jahntassa)

Re: (PhillyVibeGT)

Re: (tnpartsguy)

Re: (PhillyVibeGT)

Re: (TRD4reel)

Re: (ragingfish)