Were you offered a reduced price to renew your OnStar plan?

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Eloi
Posts: 164
Joined: Thu Mar 13, 2008 1:37 am

Were you offered a reduced price to renew your OnStar plan?

Post by Eloi »

I called OnStar this morning. My 1-year free plan is now over and I just discovered I was billed $28.16 on my credit card to continue the service until June 11. As I don't really use it, I think it's too expensive at $24.95 per month, plus $50 for 100 minutes (I'm in Canada, I'm sure it's cheaper in the USA).So I told the guy I wanted to cancel the service. He then offered me to reduce the price at $18.95/month. I then told him that I thought it was also too expensive to buy minutes for the phone, that I'd like to be able to buy only 30 or 50 minutes at a time, instead of the minimum of 100. He said that if I renew, he'd give me 30 minutes free, to use within a year. I said I'll think about it and hung on.What were you offered to go on with OnStar? Should I stick to my cancellation idea, and maybe they will offer be even better deals?
2009 Vibe (2.4L) - Manual - Red Hot Metallic
michaelgt
Posts: 507
Joined: Wed May 07, 2003 12:07 am

Re: Were you offered a reduced price to renew your OnStar plan? (Eloi)

Post by michaelgt »

I continued my Onstar without delay. My wife was not happy, but I said that the $200 was my insurance since it was the vehicle she drove. I indicated that I wanted to pay the price to have the capability for her in the event of emergency.
Eloi
Posts: 164
Joined: Thu Mar 13, 2008 1:37 am

Re: Were you offered a reduced price to renew your OnStar plan? (michaelgt)

Post by Eloi »

Quote, originally posted by michaelgt »I continued my Onstar without delay. My wife was not happy, but I said that the $200 was my insurance since it was the vehicle she drove. I indicated that I wanted to pay the price to have the capability for her in the event of emergency.$200 for 1 year? That means $16.66/month? Is it the "regular" price in the USA? If so, at $24.95/month in Canada, we get screwed big time, once again...
2009 Vibe (2.4L) - Manual - Red Hot Metallic
kowell
Posts: 469
Joined: Mon Mar 31, 2008 10:19 pm

Post by kowell »

My OnStar free year ended back in March. I don't think they charged me any continued service but now that you mention it.... I'll ask my gf to check her credit card statement.
2009 Vibe 2.4L 1SC - Red Hot Metallic
2011 Sienna V6 CE - Sky Silver
vintagegz
Posts: 113
Joined: Thu Mar 16, 2006 1:15 am

Post by vintagegz »

unless you contact OnStar 30 days before the contract expires they will continue billing you monthly.
Caretaker

Re: (vintagegz)

Post by Caretaker »

I just tried to cancel mine on line, but I could not find a link (suprise, suprise). I guess I have to press the button (for only the second time) and tell them to shut it off? I do not have a credit card on record with them, so I'm not sure how they could come after me for more money if I don't call them. It was funny; on the OnStar page, it showed that my XM subscription runs out in 2018. I have lifetime XM. How can it run out? I've sent a message to XM asking this very question.
goochsmooch
Posts: 68
Joined: Sun Aug 17, 2008 11:06 am

Re: Were you offered a reduced price to renew your OnStar plan? (Eloi)

Post by goochsmooch »

I got the same offer when I called to cancel about a month ago. I declined because all I want from them is the phone feature but they won't offer it by itself. When I told him I didn't want the offer, he told me that if I declined I could never qualify for that price again OH NO! Regret and remorse have filled my days ever since!For me, it's not worth it to pay for the service. That GPS locator would be cool, but really, if someone wants to take it that bad they can have it and I'll go through the auto insurance we're already forced to pay.
2009 1.8L Vibe - Manual
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