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It's my turn for bad news

Posted: Thu Mar 06, 2008 8:34 am
by nygiantzz1
It seems many of us having a bad week, now it's my turn. My wife stopped for gas on the way to work this morning and then broke down(stalled out) about 1 mile later in her 2007 G5. The car was towed to the dealer and they put her in a Cobalt to get to work. We got very bad news a few hours later. The gas she purchased was contaminated. The fuel pump is shot, the lines and tank need to be cleaned and then we'll find out if it did anything else to the engine or other things. None of it is covered under warranty. Our insurance will pay all but the $500.00 deductible. The dealer has a sample of the gas and I have contacted the Dept. of Agriculture and Markets who are going to the dealer tomorrow to get the sample. They will then test the gas stations tanks. I contacted the gas station and he claims that his gas is fine. I sent a friend to the station with a gas can to buy 1 gallon for testing. He was told the pumps were broken. If the gas is fine, why did he stop selling it? Since he won't admit fault, my insurance company will take him to court if Ag and Mkts. finds bad gas in his storage tanks. This is going to be a real pain to deal with. I've done business with this place for years and I'm really surprised he won't admit he could be at fault. I'm pretty sure his tanks are full of storm run off. We had heavy rain here for the last couple days and his parking lot was under a foot of water yesterday. To summarize....this sucks!

Re: It's my turn for bad news (nygiantzz1)

Posted: Thu Mar 06, 2008 8:38 am
by waveresponder
thats bad...good luck with everything...

Re: It's my turn for bad news (nygiantzz1)

Posted: Thu Mar 06, 2008 8:44 am
by kevera
That's a bad trip man.Do tell what station to stay away from.

Posted: Thu Mar 06, 2008 8:50 am
by WaveAction
sucks to hear..i only go to shell stations now, used to with sunoco but they dont have airmiles..

Re: (WaveAction)

Posted: Thu Mar 06, 2008 8:55 am
by RIT
Just curious, I live in Rotterdam also. Where did you buy the gas? Sorry to hear abour your bad luck.

Re: (RIT)

Posted: Thu Mar 06, 2008 9:14 am
by nygiantzz1
She bought the gas at Shan Petroleum on Hamburg St. It's the old Getty station near the Quality Inn and Joe's Pizza. I bought gas there on Monday for the Vibe and have not had any problems. I'm pretty sure his storage tank is cracked and water from the storm got in there last night. Everything on that side of the street was flooded yesterday.

Posted: Thu Mar 06, 2008 10:08 am
by lovemyraffe
Wow, that sucks. Good luck

Posted: Thu Mar 06, 2008 10:26 am
by MRCN RCE
damn that doesn't sound fun at all. will you get the deductible back if the insurance wins the case against the station?? hopefully they won't raise your insurance rates because of this...good luck

Re: It's my turn for bad news (nygiantzz1)

Posted: Thu Mar 06, 2008 11:30 am
by jwalcik
That's terrible man. Hopefully your insurance company can work something out.

Re: It's my turn for bad news (nygiantzz1)

Posted: Thu Mar 06, 2008 11:39 am
by millster
Argh! Bad week for the Cobalt/G5, eh?Hope it all gets resolved quickly and painlessly.

Re: (MRCN RCE)

Posted: Thu Mar 06, 2008 12:56 pm
by nygiantzz1
Quote, originally posted by MRCN RCE » will you get the deductible back if the insurance wins the case against the station?? hopefully they won't raise your insurance rates because of this...If his tanks are contaminated, his insurance will have to pay all the damages including my deductible. I still have to pay it up front to get the car back from the dealer.

Re: (nygiantzz1)

Posted: Fri Mar 07, 2008 12:23 am
by Mavrik
Well that sucks.If you can get a sample of his fuel before he pumps out his tanks or even put a note in the daily paper looking for anyone who fueled up there and now have broken cars. His insurance should be paying, not yours.

Re: (Mavrik)

Posted: Fri Mar 07, 2008 7:57 am
by nygiantzz1
The Dept. of Agriculture and Markets just contacted me. They obtained a sample and then pumped 350 gallons of water out of the stations holding tank. This is good news for 2 reasons, 1. It's now obvious that his insurance has to cover our repairs and 2. If it was only water in the lines, a good cleaning and some fresh gas should fix the car.

Re: (nygiantzz1)

Posted: Fri Mar 07, 2008 8:57 am
by keithvibe
that sounds like a step in the right direction.... his insurance company probley told him to stop selling the gas and say nothing...

Posted: Fri Mar 14, 2008 5:34 am
by nygiantzz1
Update: The car is now fixed and running great. The fuel pump was OK but the injectors and spark plugs had to be replaced. I didn't see the bill yet because the gas station's insurance is paying it, but it looks like around $1,800.00 for parts, labor, rental car and hazardous waste disposal fees for the bad gas. I'm just glad this mess is finally over.

Posted: Fri Mar 14, 2008 5:36 am
by AKLGT
wow! that's a crazy ordeal! glad it all worked out in your favor!

Posted: Fri Mar 14, 2008 5:45 am
by engineertwin2
Whew...glad it worked out ok...that's a tough thing to prove, but it looks like Dept of Weights and Measures did a good job following through.EDIT: My bad, I guess it's Agriculture and Measures in your neck of the woods. Its DWM here in AZ...

Posted: Fri Mar 14, 2008 6:01 am
by lovemyraffe
Glad it all worked out for you.