Continued from here...
http://forums.genvibe.com/zerothread?id ... ---------I was at Wal-mart today to mount my existing Blizzak WS-50 winter tires onto a set of new steel rims that I am buying from Wal-mart and here's what I experienced in a chronicle order...1. on Tuesday, I call to make an appointment at the Wal-Mart Preston Crossing and the guy told me "we are booked solid till next Friday" and hung up on me... yes, the guy hung up on me. Luckily, I called the Confed Wal-Mart and was able to get an appointment for 10am on FRI NOV 11 2005.( fastward to Nov 11 )2. Today, Nov 11... I took my winter tires to Wal-Mart and told them explicitly I wanted to mount the winter tires onto a set of new rims from their shelf... the lady replied the work will take approx 1.5 hour.(away I go to get some Mickey D breatfast... )3. At noon, I went back to get my Vibe and only to find out they're having difficulty with another vehicle and the mechanic working on my Vibe is a newbie....I was told it is going to take longer...( went into the mall to get some food... BTW Confed mall sucks )4. At 1pm and 2pm... I was told the same thing as before that I needed to wait "a bit" longer.5. At 3pm ( yes, 4 hours later ), the work is finally done and I found out they only mounted my winter tires onto my existing alloys because they "didn't know" I needed new steelies, in fact, they didn't even have them in stock!!( The lady I spoke to is off work by now, so there's no one to confirm or deny )at this point... I was forced to pay $36 for the wrong work performed on my Vibe. Fortunately, the Wal-Mart @ Prestion Crossing had the steelies I wanted and I have to go there to get the work corrected(why couldn't someone deliever the rims? why do I have to make an extra trip ? )6. By 4:30, I am @ the Preston Crossing Wal-Mart and they wanted to charge me again for the change-over for taking my winter tires off the alloys, mounting them onto the new steelies and mounting the stock tires back to the stock alloy. Basically, I was told to pay to get them to fix their screw-ups!This is when I demanded to speak with the manager and he still insisted on having me pay for those extra work even though it was their mistake to begin with. As I raised my voice more and more and the line-up keep on getting longer... he finally came around and decided to make thing right...the steelies were sold @ 10% off, I got one pack of lugs free and the final change overs were free as well.7. at 6pm, I am home. Yes... I spend my entire day between the two Wal-Marts today.To make things even worse, I found out from the nice mechanice at Wal-Mart (Preston Crossing, whose name started with a "B"... nice guy ) that my winter tires were mounted wrong today @ the other Wal-Mart! The directions were wrong on the rear tires!! There's my rant... thanks for reading.I hate Wal-Mart!
Car: 2003 Two tone Base Frosty Vibe, Automatic, Safety & Security Package, Power Package and 16" alloys with 16" Blizzaks for winterNavigation: HP iPAQ 2210 + LeadTek 9537 BT GPS + iGuidance V2.1.1 + German-D mount.
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