GenVibe - Community for Pontiac Vibe Enthusiasts

My problem is I ordered the OEM cargo mat for my fiancee's Vibe back on the 10th and they haven't even processed the order. She got an email from them asking for her Vin#, she replied but hasn't got a response back to this day. I went back to the website and looked for a contact phone number but supposedly they can only be contacted through email. Can anyone tell me if 1stPontiactpart.com has a contact phone number or what I can do to resolve this? Thanks for your time...Landon

I have never heard of these guys, but maybe this will help:Quote »Call 1st Pontiac Parts Toll Free at:800-257-6655. Local Number: 253-838-7600...Order Line OnlyWhen you call us You must identify yourself as an Internet Customer to get the Internet price. 1st) Tell the Receptionist You're an"Internet Parts Customer" 2nd) Let the Parts Specialist Know you're an"Internet Parts Customer" Phone In Your Order. An experienced parts specialist will handle your order and provide assistance. These prices do not apply to over the counter purchases. Monday - Friday 8:00 AM To 5:30PMSaturday 9:00AM To 3:00PMSunday Closed35700 Enchanted Pkwy S.Federal Way , WA 98063 Phone & FaxPhone: 253-838-7600Fax: 253-854-7795

Thanks. I'll give me a call tomorrow.

It seem lately the dealers all want your Vin # to order parts. maybe it a new software program there running.Even when I called GM trying to buy a tranmission with an employee discount they ask for the VIN.Of course there response was. We don't stock a 6speed transmission Part # 88972538 anywhere in the USA you need to contact a dealer and expect to pay $2,600 plus.

We ask for your VIN to get the option codes to assure that we get the Right Part the 1st time. Nobody profits from getting you the wrong part, it costs everyone freight, and makes the end user mad. I won't even ATTEMPT to look up parts on a 1999 up GM vehicle without the VIN, way too many options!

I deal with partszoneonline.com all the time...they're very friendly, and very quick! I just ordered all-season mats for my new G6 last night, they shipped out today! I figured they had to order them, I was shocked!