Vortec wrote:I've never been disappointed with Moog stuff.
During a front end rebuild on a 78 Dodge 1 ton van, I found that Moog apparently totally changed the part design of an idler arm without changing the part number. I had initially ordered one from RockAuto by mistake in a big order, so I ordered a second one.
When it it came, it looked completely different and not as strong in terms of how thick it was. I called RockAuto and they promptly sent another. It was the same, totally different. I called RockAuto again and they sent another... same as the others. I think I ended up with 3 of the weird ones before they and I gave up and I sent them all back. They were great about it, paying the shipping on the replacements AND the return shipping. Their catalog pic wasn't matching the product. It seemed to be an issue with Moog changing the item drastically..... or a big batch of the wrong item in the wrong boxes. I don't know for sure which.
The straight one was the first one and it looked like the old (original?) ones I was replacing:
This is one I was replacing:
In the end, I went to O'Reilly and had them order one. When it came I checked it before paying and sure enough, it match the straight one. So I paid a little more to get a matching OEM style straight one.
I can't remember if the coil springs I ordered from someplace were Moog or not, but I found them to be shorter than the old originals, so I kept the old ones and paid return shipping on the new ones. The originals(?) didn't seem to be worn out/fatigue, nor rusted despite their possible age.