I had read that Sears Auto has been having trouble keeping mechanics. The reason? Sears corporate heads mandate certain services be performed on all cars that come into their shop. Right now, corporate is making the mechanics do a "Performance Snapshot," a once over to find anything wrong or coming up with a list of suggested services. No great pressure to the customer, just a thorough look over your car mainly to help the driver, but also to come up with some other money making repairs. No big deal; every shop does it. In the past, Sears also had free tire rotations when you got an oil change. Whether you needed them rotated or not, the poor mechanic had to do this time consuming task even when the customer did not ask for it. They also mandate a $35 brake fluid flush done at each of the brake lines, not just replacing the fluid at the reservoir. This, all on top of having mechanics work multiple jobs at once to clear out the daily overschedule of jobs to be done. Sears seemingly has since dropped the free tire rotation to alleviate some of the burden. However, when people like me come into Sears for an ordinary oil change, we now have to worry about overscheduled mechanics working too many cars at once, possibly missing something critical. Well, it happened to me yesterday. When I took my daughter's car to my regular mechanic to confirm/deny the need that Sears' mechanics said needed to be done (tie rod boot cracking), my regular mechanic saw that my oil had been overfilled by at least a quart. Good thing I only drove a couple of miles on it like that. I have had very good service at Sears Auto over the years, but this turn of events has me worried. If the turnover of mechanics there is that great, and the new ones are rushed to get in all the jobs on their plate each day, I could face another blunder like the one that happened yesterday. I feel for the mechanics who are treated like slaves, rushing to earn as much commission as possible on the volume of jobs they perform, but now that I have 3 cars to care for and don't perform any services myself, I may have to pay the higher price and suffer through the longer waits at my trusted mechanic just to ensure everything is performed properly. Any of you seeing something similar going on at your local lube/Sears Auto/Pep Boys/Tire Shop/Walmart?
Live it up: There will be plenty of time to be old when you die.
** 2009 Vibe: 1.8 liter automatic **
** 2010 Hyundai Elantra Touring **
** 2007 Honda Fit Sport **