Caretaker wrote:I'm looking at my Safety Recall letter from GM dated July 2016. This is for the passenger side Takata airbag. Recall # 15826. Has anyone besides me NOT gotten their airbag replaced?
I got the recall done on my cars, so I can't say if anyone else didn't get it done, but I;d think there are others who haven't. I had taken my car in for the first recall, the one for unexpected deployment when another one came out, for shrapnel so I took it back in. It may not cost any money, but it does take time to take a day off and sit around a dealership's service department.
Caretaker wrote:I went a few months ago and the dealer kinda blew me off. Is GM still "assessing" whether their models are afflicted by the Takata recall?
The first time, I called the dealership, and they had to order the parts, they called me back when the parts were in and then I made an appointment, and took the car in then. The second time I called them, they already had the parts and I made and kept an appointment.
Dealt with Toyota dealership for my matrix, similar process, called , they said they had the parts, scheduled an appointment. They had said they had all the parts, turns out I had to wait an extra 4 hours while they had something driven in that was needed that they did not in fact have in stock, but at least I was able to get it all done in one day. Can't get Toyota to do recall on a Pontiac, so it doesn't really apply, other than it reinforces my attitude that recalls may be free, but they are a hassle.
Dealerships I've dealt with haven't ever been resistant to do recall work. Its free to the customer, but GM pays the dealership to do the work, so the dealership isn't losing any money on the task.
I think that the consequences of the safety issues supposedly remedied by the recall are serious enough that I strongly recommend getting it taken care of. Call the dealership, verify they have the parts for your VIN, schedule an appointment.
Given your first try, you might want to look for a different dealership. If one won't do the work, report them to GM corporate and try another. It was probably a misunderstanding of some sort, and not a generic left coast vs delta quadrant level of service kind of thing
Also, when taking a car to a dealership, whether for a recall, or warranty work, or any kind of service, expect them to give you a list of all the things wrong with your car that will need expensive additional service to remedy. Its tempting to just get it all done since you already have your car there, but resist. Resistance is not futile. Most offensive on one list I got was $75 to replace a headlight bulb. Justifiable given their costs and burdened labor costs, but I'm not gonna pay $75 to have a Vibe headlight bulb changed. (Anybody needs a bulb changed, bring the car to me, I'll do it for half of dealership rates!) When they give you a list, decide what work actually needs to be done, and from that subset, decide what to do yourself, and then shop around for the rest .