Hi everyone, so here is the background info. A couple of years ago, someone broke my back window on a rainy night. I woke up and found glass everywhere. I took it to a place that replaced the window and cleaned up the glass for me. Now the next day I went to move a desk, but I couldn't open the hatch. I tried to blame the window people, they said it had nothing to do with them. I attempted to fiddle with the cables and open it myself. Just today, I tried looking for a solution again, but there is nobody that has my problem I guess.
I have attached a video that hopefully shows the problem in full. If anyone knows how to fix this, I would greatly appreciate it.
Also, in the video I say that it is "already locked" I mean to say that the mechanism was already unlocked.https://www.youtube.com/watch?v=m4AcfGf ... e=youtu.be