I have a 2005 Vibe Base. I heard that it may be recalled at least one year ago, and did in fact receive a letter from GM in July of 2015 informing me that the recall for the front passenger airbag inflator is in effect.
The letter also explained that no parts are yet available and that I will receive another letter informing me when parts are available. I was advised "not to use the front passenger seat until the recall is completed." So I've waited almost 6 months. It's getting a bit irritating to say the least.
So yesterday I Googled "GM complaints" and found their complaint dept. I phoned them, got a person on the line after only a short wait and explained my situation. The person asked if I could be put on hold, and then made some phone calls. She then conferenced me with a parts guy at a Chevy dealer, only 8 miles away from where I live. He said he could order the part from somewhere and within a few days when he receives it, he will call me to schedule the service.
I'm hopeful that I'll be taken care of within a week or so, but I am wondering how the guy found the part. This kind of sluggish delay makes me think carefully about whether I'll purchase another GM product in the future.