odometer stuck at 299,999 How to fix?

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jcleugers
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odometer stuck at 299,999 How to fix?

Post by jcleugers »

Our 2003 GT's odometer has been stuck at 299,999. How to fix it?
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by millster »

Pat yourself on the back for a job well done in maintaining your car for that length of time. The odometers stop at that point. Joatmon actually did a pulse-test on one at one point to see if that was the case and it was. Your only options would be to replace the unit with a lower mileage one (and track from the known mileage up) or use your trip odometers to track your mileage from this point.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by 06pvibe »

I'm guessin' you don't really have that many miles on the car. That there was a fault somewhere along the way? Did it just jump up to that one day, or when it was first started in the morning?Anyway, the electronic odometers they've been putting in cars for sometime take their signal from and have their memory in the ECU, the central computer that controls or at least watches nearly everything in modern cars.It may be that you have a faulty ECU. Or perhaps a dealer (GM or Toyota) could tap into the programming and fix it for you. It is not likely a DIY kinda' fix though.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by star_deceiver »

Good for you! Go buy a new display from Toyota and affix a little sticker somewhere to remind you!
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by 06pvibe »

WOW!! So you mean to say the car really does have over 300k on the clock?Impressive, for sure!! I thought you were talking about a glitch.Your friend's scanner, and I assume here you are talking about an OBDII diagnostic scanner, is only going to read fault codes. The mileage information is buried much deeper in the systems memory so people can't tamper with it. But a dealer might be able to adjust it somehow? I'm not too sure about that since you've effectively surpassed the limit of it's capabilities.Then there are the legal issues as well.....?
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by joatmon »

The odometer value is stored on an eprom in the instrument cluster. One of our Russian members posted some info on how to change it in one of the threads about switching the display from fahrenheit to celcius. I haven't tried it yet, I only have a token 246K miles on my 03 so I've got another year or two before I have to figure it out. You can have a dealer adjust it for you but all they will do is take it out and send it off to be recoded. You should be able to do that yourself and bypass the dealer. I haven't checked for a couple of years, the last time I did it seemed like a company called SPECMO in MI was the best option. The disavantage is if you have to drive the car with no instrument cluster while its out being reset. If you send it out to be recoded they should be able to set it to whatever odometer setting you want, you can have them set it to 2 or 3k if you want to keep it as accurate as possible.
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Re: odometer stuck at 299,999 How to fix? (joatmon)

Post by CAMOGIRL »

This post makes me happy! Congrats on your 300k!
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Re: odometer stuck at 299,999 How to fix? (CAMOGIRL)

Post by vibenvy »

Quote, originally posted by CAMOGIRL »This post makes me happy! Congrats on your 300k! x2!I am curious to see if the '09-'10 odometers lock up at 299,999 as well...
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Post by cptnsolo77 »

That is awesome. If i get 300K out of my Vibe I will be without a car payment for 6 years AFTER its paid off.....judging on the mileage a drive a year of course !
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Post by Salsa Guy »

Congrats! Yea you'll never get them to admit a fault with it. From what I understand it is a known issue and your not the only one.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by keithvibe »

Quote, originally posted by jcleugers »Now we are trying to get GM/Pontiac to repair it.let us know how you make out
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by jake75 »

Quote, originally posted by jcleugers »GM/Pontiac refuses to admit that the odometer will not go beyond 299,999. They even went so far as to tell me a local dealer had seen several beyond 300K. So I called him. He said no such thing. He called several speedometer/odometer shops and they confirmed it that it is designed to stay at 299,999.Now we are trying to get GM/Pontiac to repair it.If it is designed to only go to 299,999 then there is no repair. And even if there were, the car is out of warranty. Where's the beef!I guess what I don't understand is why they (Toyota that is) would not have designed it to go to 999,999. Would not think that would make 2 cents worth of cost difference.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by ponta2147 »

Quote, originally posted by jcleugers »Well, the beef is that they designed a part of my car to deliberately quit working! Not only that, it is illegal to drive/sell a car knowing that the odometer is not accurate. Would you have a beef if your engine was designed to quit at 100K? It did not break or fail! It was designed to QUIT working. THAT is my beef. Good grief! You sound like the GM rep I talked to today.I have carefully maintained my GT to last only to have been thwarted by a part designed to fail. Can not understand how you think that is ok and I shouldn't have a beef!I guess his point is that it isn't physically possible for that part to go beyond 299,999, so what you're looking for isn't a repair (it isn't "broken" per se, it did what it was supposed to) but a replacement (with one that has numbers past "2" in the first spot).
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by jake75 »

Quote, originally posted by jcleugers »Well, the beef is that they designed a part of my car to deliberately quit working! Not only that, it is illegal to drive/sell a car knowing that the odometer is not accurate. Would you have a beef if your engine was designed to quit at 100K? It did not break or fail! It was designed to QUIT working. THAT is my beef. Good grief! You sound like the GM rep I talked to today.I have carefully maintained my GT to last only to have been thwarted by a part designed to fail. Can not understand how you think that is ok and I shouldn't have a beef!In Ohio you can sell a a car with a nonworking odometer. Look at the back of your title. There is a box to check that says "The mileage stated is in excess of the mechanical limits." Also one that says "The odometer reading is not the actual mileage.I would be so glad it lasted 300,000 miles I guess I wouldn't care that much. Can always keep track with the trip odometer.Also - I don't think it is o.k., just that's the way it is.P.S. I remember the good old days of the Wooden Shoe Inn (Minster) - best fried chicken in the universe. And the unique sausage I used to get at Bussy's meats in Ft. Loramie - wonder if anyone has their spice recipe - also history.
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Post by lovemyraffe »

Congrats for making it to 300,000. An impressive feat.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by joatmon »

Quote, originally posted by jcleugers » I have researched and have found units in various yards but I would have to have it recalibrated to work with the computers on my car. It is just not as simple as replacing a wheel bearing.if you bought one from a junkyard, you would only have to (optionally) send it off to get the odometer set to the desired value. There is no recalibration to work with the car's computer. be grateful you don't have a metric Vibe, those only go up to 299,999 kilometers
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Post by 09vGT »

Just curious.. Why would they make it to stop ta this mileage?
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Re: (09vGT)

Post by jcleugers »

I don't think they aware of it until Vibe owners started to complain. I copied and forwarded every posting. comment etc. I had found either here or on other sites to the Pontiac rep. She called and said they now believed me and to stop sending more verification! I said I would when GM brought back Pontiacs!
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Re: odometer stuck at 299,999 How to fix? (jake75)

Post by jcleugers »

Yep, just looked. Still, it is just the principle of the thing....that and shuting down my Pontiacs.Sounds like you are very familiar with the area. Wooden Shoe now has skinless fried chicken...still greasy as hell! Always get a kick out of someone asking for a menu and being told there isn't one.
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Post by jake75 »

Quote, originally posted by jcleugers »I don't think they aware of it until Vibe owners started to complain. I copied and forwarded every posting. comment etc. I had found either here or on other sites to the Pontiac rep. She called and said they now believed me and to stop sending more verification! I said I would when GM brought back Pontiacs!Probably not aware of it as they were just marketing this Toyota product. Only GM input appears to be the exterior sheet metal.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by jake75 »

Quote, originally posted by jcleugers »Yep, just looked. Still, it is just the principle of the thing....that and shuting down my Pontiacs.Sounds like you are very familiar with the area. Wooden Shoe now has skinless fried chicken...still greasy as hell! Always get a kick out of someone asking for a menu and being told there isn't one.Born and raised in Celina. Don't get back there much anymore. Grandpa had a couple of cabins on Lake Loramie. It has been probably 25 years since I ate at the Wooden Shoe. Surprised they are still in business. Got to do that again soon.
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Post by piscatorial_phd »

I had a 89 Camry that was over 400,000 when I gave it to a Christian charity in 2008. The new owner, so happy to have a reliable car, sent me a photo of the odometer showing 500,000 miles on it. Do they even make 6 digit analog odometers anymore? I think I will be irritated when my '06 Vibe hits 299,999 too!
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Post by Beer Belly »

You can always just drive in reverse until the odometer reaches "0"......oh wait was that a movie? haha
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Re: odometer stuck at 299,999 How to fix? (jake75)

Post by Danariel »

Quote, originally posted by jake75 »Where's the beef!I'm pretty sure Jake wasn't asking "What's YOUR beef?" but rather a reference to the 1984 Wendy's commercial.Wiki says "'Where's the beef?' is a catch phrase in the United States and Canada. Since it was first used as an advertising slogan, it has become an all-purpose phrase questioning the substance of an idea, event, or product."http://www.youtube.com/watch?v=Ug75diEyiA0I interpreted him to mean the odo wasn't performing up to expectations.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by VibeTribe »

Thanks for posting your experience regarding the Vibe Odometer limit issue. I'm at 298,750 miles on my 03' Vibe, and I'm on the road about 50% of the year, so I plan on going for 500,000 miles. I'm not happy to hear that I will have go back to the "Stone Age" to keep track of my mileage. I use my car for work and need to be able to prove my mileage to the IRS if audited.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by VibeTribe »

Thank you for sharing the very good news!! One question: Do I work with my local dealer first, or contact GM first, and then they call my local dealer to have the odometer replaced?
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Re: odometer stuck at 299,999 How to fix? (VibeTribe)

Post by VibeTribe »

I called GM, and talked to a customer service Rep about the odometer issue on my car, namely, that I am very close to hitting 300,000 miles and if they there is an issue with the odometer I need it fixed, and he said that he would have to research the odometer issue, and was not aware of the problem. Do you happen to have a contact phone number for the GM Rep that OK'd your odometer replacement, that I could call to request the same?
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Re: odometer stuck at 299,999 How to fix? (VibeTribe)

Post by jcleugers »

Service Request: GenevieveCustomer Relationship Specialist: AnnDear John,Thank you for contacting the Pontiac Customer Assistance Center. We appreciate you taking time to write us a promptly reply to a previous correspondence that was sent to you recently.Please consider this confirmation of our receipt of your e-mail. In addition, I have added the information you provided to service request number 71-948297504 and I sent a notification to Genevieve on your behalf.If you should need to contact us in the future, simply reply to this message or call our Pontiac Customer Assistance Center at 1- 800-762-2737. Customer Relationship Specialists are available Monday through Saturday from 8:00 a.m. to 9:00 p.m. Eastern Time.For more information regarding the maintenance and care of your vehicle, please visit http://www.gm.com/gmownercenter. This free online service offers vehicle and ownership-related information and tools tailored to your specific Pontiac.Again, thank you for contacting Pontiac.Sincerely,The Pontiac Consumer Support Team
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by VibeTribe »

Dear John: Last week, while driving from Missoula, MT to Spokane, WA, my odometer hit 299,999 and sure enough it stopped counting at that point. I have had to add mileage via my trip odometer now. I took my Vibe to the local GM Dealer where I bought it in June 2003, and the service manager who was there when I bought my Vibe, verified that it is indeed not working. He contacted his GM Dealer Rep, but they have not got back to him yet, its been a week or two now. Has GM fixed or replaced the defective odometer on your Vibe yet?Brooks K Potter
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by VibeTribe »

Thanks, John. My dealer has verified my VIN and odometer, its the GM Rep that is dragging his feet. Did GM e-mail you a letter clearly stating that they are going to fix the odometer? If so, could you forward it to me? I could then forward it to my local GM dealer to prove that GM has agreed to fix the problem. I have found that 99.9% of the GM people that I have spoke with know nothing about this problem.
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by VibeTribe »

Thanks a million, John! Your dealer's name will be very helpful. I will e-mail and call my dealer today, with your dealer's name. Oh, one other thing, is there is certain person at your dealer, like the service manager that is the main contact person at your local dealer?
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Re: odometer stuck at 299,999 How to fix? (jcleugers)

Post by VibeTribe »

OK, that's good enough. By the way, what is the total mileage of your Vibe now? Have you ever heard of any Vibes hitting 500,000 miles?
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Post by Bastranz »

This is such a great topic...look at all of these cars go! I don't feel too nervous about how long my Vibe may last (it's now at 126,000).How would the dealer replace the odometer, and would it accurately reflect the total mileage in the existing display?
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Post by VibeTribe »

That is the million dollar question.
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Post by jcleugers »

315,000+
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Post by vibenvy »

Quote, originally posted by jcleugers »315,000+Awesome !
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Post by vibenvy »

Quote, originally posted by jcleugers »I have owned Ponchos all my life beginning with a gorgeous blue 62 Cat! I loved that car...blue interior and I dyed the interior lights blue as well...of course with a reverb unit and two...not one... speakers (had to do some metal cutting. Replaced the plastic dash parts with real walnut. Just a 2bbl 389 with AT and front bench...but at 18...2 yr old...I think I waxed it every Sunday...was saving up for chrome reverse wheels (youngsters saying: Huh????) Instead traded it in one a yr old 64 LeMans, 6cyl 4spd, buckets, slotted wheels with knock-offs, and fast as hell...even a 6 could run! Drove and dragged it (KPS) for 5 years...never lost a race until HPS (once GPS) Got real quick at drilling out the clutch pivot stud, always kept several in the console, 8-Track (HUH????) 3 speakers on the back shelf with crossovers for the middle. Don't ask how long the US Royals lasted...turned wsw inside and hand letter the letters on the blackwalls. It was hit 6 times (3 H&R)...once while I was in the barbershop and we watched the lady drive right into it! That was true & fast love! Then made the BIG mistake of getting married (I was married 24 yrs...she wasn't...I'm naive and trusting) and my LeMans was good enough...should've known right then. Couldn't afford a Judge and couldn't get a GT-37 the way I wanted it, so a plain Jane LeMans (AT etc.) Finally, right before I turned 41 I found a 66 GTO in TN. Really rough...didn't check for matching #'s..engine had been replaced from a 66 GP but had original 3-2! M-21 "rock crusher! My three girls and I tore it completely apart...nothing could be unbolted or unscrewed!...I restromoded it..."91 Grand Am "give me a ticket" Red.040 over... 067 cam...3" headers...took a good week to make them fit....3" all the way back 500+ HP burned Tiger Paws off thru 4th chirp. Chromed RallyIIs interior buckets from 69Goat (I liked their feel better) replaced all the walnut and added some...discs all around...'67 dual brake cylinders, 67 steering column (66 was a solid shaft!) original AM radio with CD in glove box...6 speakers....HD suspension/shocks...new brake and gas lines. Oh, she left before I got really into the project, didn't think so at the time but best thing ever happened to me...the lying... How much in it???? Don't ask. Please, do not ask. It is in a private collection in Indiana. The guy drives it once a year...it pulls it out of the HUGE metal bldg., parks it under a tree, washes and waxes it and then puts it away for others to look but don't touch. A true labor of love...my girls were all in college, so it was just me and Dakota my Husky. Late into the night/morning and weekends. Got it finished for middle daughters wedding. 4-6MPG, $100 insurance per weekend (he only wrote rider that I drove weekends only). My wonderful wife now is a car nut and wants me to do it again...good grief...there are NO bargains to be had on any style or year.... 64 and cruising the internet looking....Thanks for reading the ramblings of an old live and die Poncho man....and wife.Great read ! I Pontiac! Always have, always will .
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Post by vibenvy »

Quote, originally posted by jcleugers »Sorry if TMI....helped my son-in-law set up for bike/atv drags this weekend...he and his friends had never raced before so I got to teach them what I knew from back then...now I really have the itch very bad....Cinda won't let me try her Vibe...thinking headers, larger exhaust and a turbo...she took away my set of keys..So I drive my 02 Silverado 4x4 (needed it for my little retirement farm and not the MPG! I have learned to drive with an egg on the gas pedal...my dad is looking and shaking his head and saying his usual about me..."Someday you'll grow up." Guess I still have time.Not TMI at all. Growing up is no fun, but modding vehicles is !
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Post by star_deceiver »

What are you talking about... growing up is great fun... I can now afford all those fun toys and even though I know better I can still get up and do those stupid things that others our age can only gawk at and critisize!!! Here's to fun and getting older (but never fully growing up) Now turn down that music!!!
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Re: (jcleugers)

Post by VibeTribe »

John: The feedback that I have got from GM so far, is that they will not cover the cost of replacing or resetting my Vibe odometer. Is GM paying the full cost of parts and labor for your new odometer?
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Post by Whelan »

That's because at 299,999 your supposed to get rid of it I'm only at 130k but I'm well on my way to trading up to my first new car.
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Re: (jcleugers)

Post by VibeTribe »

I just received a call this morning from my local GM dealer, they said that they would go 50/50 on the cost of parts and labor. What do you think that I should tell them to get them to cover 100% of the parts and labor?
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Post by Old Tele man »

...check the local/state laws regarding "speedometer & milage" as it's almost always against the law to attempt to sell a vehicle with "fradulent" milage...and that's what happens when the speedometer unit STOPS working at 299,999 miles...might even be a Federal Law against it too.
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Post by Whelan »

Quote, originally posted by VibeTribe »I just received a call this morning from my local GM dealer, they said that they would go 50/50 on the cost of parts and labor. What do you think that I should tell them to get to cover 100% of the parts and labor?Can't you just bring them the gauges unplugged and they can put the new one in? Or does it require computer programming as well?I would keep arguing with GM directly (not the dealer) about getting the fix covered.
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Re: (Old Tele man)

Post by jake75 »

Quote, originally posted by Old Tele man »...check the local/state laws regarding "speedometer & milage" as it's almost always against the law to attempt to sell a vehicle with "fradulent" milage...and that's what happens when the speedometer unit STOPS working at 299,999 miles...might even be a Federal Law against it too.It is not fraudulent if you disclose that the mileage is in excess of the speedometer's mechanical limits.I wonder what % of passenger cars ever reach 299,999 miles before reaching the junkyard. Seems to me I have had cars where the odometer only went to 99,999. But those old mechanical ones would then roll over. So you might have a car where the odometer said 20,000 miles but it really was 120,000 miles. That is when you would have to inform any purchaser of the actual mileage.The OP and others here merely agree to disagree (respectfully) with me as to the responsibility of GM in this matter. I am of the mind that I would just be so thrilled that the car lasted that long I wouldn't really care if the odometer was stuck at 299,999. Can't you keep track of the additional miles via one of the trip odometers?
2009 Vibe 1.8L Carbon Gray AT Power Pkg 1/12/092003 Vibe 1.8L Neptune AT Mono Power Pkg 1/27/03 [sold 2/2/09]2007 T&C SWB 7/31/07 "Broke people stay broke by living like they're rich. Rich people stay rich by living like they're broke."
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joatmon
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Re: (jake75)

Post by joatmon »

Quote, originally posted by jake75 » Can't you keep track of the additional miles via one of the trip odometers? you can, but when you've had a car for that long, you want to see the number of miles. Gets to be a personal accomplishment. If my car lasts till 300K miles, I'm going to get it reset to 0. I'd rather hack the cluster software so it could read 300K+, but doubt I have the skills to be able to figure that out
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jake75
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Re: (joatmon)

Post by jake75 »

As I said earlier - why did Toyota stop at 299,999 instead of 999,999? Didn't they have that much faith in the longevity of their cars? How many km's do the Canadian version go up to? In round numbers 299,99 km = about 186,000 miles.
2009 Vibe 1.8L Carbon Gray AT Power Pkg 1/12/092003 Vibe 1.8L Neptune AT Mono Power Pkg 1/27/03 [sold 2/2/09]2007 T&C SWB 7/31/07 "Broke people stay broke by living like they're rich. Rich people stay rich by living like they're broke."
jake75
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Re: (jcleugers)

Post by jake75 »

I will give you this - that 50/50 deal just means they are foregoing their profit on the repair.
2009 Vibe 1.8L Carbon Gray AT Power Pkg 1/12/092003 Vibe 1.8L Neptune AT Mono Power Pkg 1/27/03 [sold 2/2/09]2007 T&C SWB 7/31/07 "Broke people stay broke by living like they're rich. Rich people stay rich by living like they're broke."
VibeTribe
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Re: (jake75)

Post by VibeTribe »

Dealing with Corporate GM is very frustrating, its like dealing with the Federal Government. What is so bothersome is that they don't have a consistent policy of fixing problems that they are responsible for. If you don't know cars, and are listen to their spin they give you the shaft, and soak for big $$$ for something they have fixed years ago. I'm going to keep at it, and I'm just using the trip odometer to make sure that I don't lose track of my total mileage. Today I'm at about 302,000 miles.
VibeTribe
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Re: (jake75)

Post by VibeTribe »

True, but like John stated, GM and Toyota should have issued a service bulletin and recall several years ago, and had this technical problem fixed at their cost. They messed up.
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